Our Reviews

Ralph D|2025 Chevrolet Trailblazer

Confirmed Sales Customer

1/23/2025

Fast service , great price , easy to deal with

KIMES, JESSLEE

1/24/2025

Ralph, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CROOKSVILLE, OH

Lois S|2019 Chevrolet Equinox

Confirmed Service Customer

1/25/2025

I am very satisfied with the service I received.

1/27/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

GALLIPOLIS, OH

Joseph C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/25/2025

Very good

1/27/2025

Joseph, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SYRACUSE, OH

Brenda H|2021 GMC Canyon

Confirmed Service Customer

1/25/2025

I'm greeted with a smile and make sure why I'm there service

1/27/2025

Brenda, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

POMEROY, OH

Kenneth R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/27/2025

Chase took his time and worked with us, when we couldn’t make up our minds. Amy took her time and explain everything to us and helped us transfer our on star and Sirius radio to the new truck. She gave us her card and said if we needed anything to call.

HARRISON, AMY

1/29/2025

Kenneth, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. Thank you for leaving us this response!

Business Response

POMEROY, OH

Kevin G|2022 GMC 2500HD Sierra

Confirmed Service Customer

1/23/2025

Very friendly

1/24/2025

Kevin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

REEDSVILLE, OH

John F|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

1/24/2025

Always a good experience.

1/26/2025

John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

NEW HAVEN, WV

Tana G|2025 GMC 1500 Sierra

Confirmed Sales Customer

1/28/2025

Na

LAFRANCE, THOMAS

1/29/2025

Tana, thank you for the five star rating! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BIDWELL, OH

Christopher S|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

1/28/2025

My family had a great experience. The salesman Rodger and Brian the sales manager were awesome in helping us with our purchase. They made sure that we were comfortable during the transaction. Then Rodger stayed late getting everything together for us. He then came outside 2 hours after closing to explain the truck to us. I have told friends and family about how nice this team is, and how they worked with us. I will definitely be back to Mark Porter Chevrolet if I purchase another truck. Thanks again!

WALKER,ROGER

1/30/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

MIDDLETOWN, OH

Anna T|2018 Chevrolet Trax

Confirmed Service Customer

2/3/2025

It was a good experience I was in and out no long wait staff was verycourteous I don’t have to worry about car it’s in good hands .

2/5/2025

Anna, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

POINT PLEASANT, WV

Jimmie M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/3/2025

Tammy and Amy provided timely responses to all my questions.

HARRISON, AMY

2/5/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBIA CITY, IN

Jeffery C|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/3/2025

I arrived a little early for a recall appointment that should have taken an hour. After a short time I was notified that the update was complete and the service rep escorted me to my vehicle.

2/5/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIPLEY, WV

Robert J|2020 Chevrolet Malibu

Confirmed Service Customer

2/4/2025

Everyone was friendly and polite.

2/5/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We look forward to your next visit! Take care!

Business Response

REEDSVILLE, OH

John M|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

2/4/2025

I'll start with your salesman Roger Walker. He couldn't have been any easier to work with. Very helpful. The negotiations on the new vehicle went exactly as I planned. The ending number was what I expected to pay. Every person I dealt with was courteous and professional. Overall very good experience.

WALKER,ROGER

2/5/2025

John, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHEELERSBURG, OH

Dilipkumar P|2025 Chevrolet Traverse

Confirmed Sales Customer

2/4/2025

I love the fact that my husband and I greeted by name there . Our recent purchase with you has been great , Roger was our salesman he did a great job . I love my new 2025 traverse RS

WALKER,ROGER

2/5/2025

Dilipkumar, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS, OH

Kevin C|2024 Chevrolet Colorado

Confirmed Sales Customer

2/4/2025

Great all around experience

WALKER,ROGER

2/5/2025

Kevin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

THE PLAINS, OH

Angela M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/29/2025

They are always kind and efficient.

1/30/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

MINERAL WELLS, WV

Danny T|2018 GMC 1500 Sierra

Confirmed Service Customer

1/29/2025

My 2018 GMC Sierra needed some minor repair. I dropped it off Sunday and hoped for the best. I was able to pick it up Tuesday afternoon. My truck was repaired and they even washed it! I am well pleased!

1/30/2025

Danny, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLIPOLIS, OH

Teresa K|2024 Chevrolet Blazer

Confirmed Service Customer

1/29/2025

The service team is very focused on customer service. They were friendly, knowledgeable and quick

1/30/2025

Teresa, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

SANDYVILLE, WV

David P|2025 Chevrolet Equinox

Confirmed Sales Customer

1/29/2025

I always enjoy my visits to your dealership. I was given straightforward answers and there was no pressure. I was able to use my internet coupon and first responders certificate. Finance went above and beyond to get me the lowest rate. Everything went great and I love my new Chevrolet.

KOONS, GREGORY

1/30/2025

David, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!

Business Response

RAVENSWOOD, WV

Randy A|2024 GMC Acadia

Confirmed Service Customer

1/30/2025

They did a great job on helping and getting me a loaner for the transmission went out of my Acadia only after4 months buying it new! Everything was taken care of and GMC making it all good !

1/31/2025

Randy, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RAVENSWOOD, WV

Bobby C|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/12/2025

Service was great. I like it when they can come pick your vehicle up when you don’t have time to bring it there for recalls. Plus I like it when you do have time to drop it off they have a loaner vehicle for you

2/13/2025

Bobby, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

JACKSON, OH

Brandy C|2019 GMC Canyon

Confirmed Service Customer

2/13/2025

Had the Torque Converter replaced in my truck

2/15/2025

Brandy, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PORTLAND, OH

Gary M|2024 GMC Sierra 1500

Confirmed Service Customer

2/13/2025

Warranty work

2/15/2025

Gary, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

LOGAN, OH

Sally C|2019 GMC Yukon

Confirmed Service Customer

2/4/2025

Everything was great

2/5/2025

Sally, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

JACKSON, OH

Vicki W|2024 Chevrolet Malibu

Confirmed Service Customer

2/4/2025

Polite, quick service

2/5/2025

Vicki, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

NELSONVILLE, OH

John F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/11/2025

Very good experience buying our new truck! Great people to deal with!

CARLIN, CHRISTOPHER

2/12/2025

John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NEW HAVEN, WV

Karen L|2021 Chevrolet Trailblazer

Confirmed Service Customer

2/11/2025

Timely, professional

2/12/2025

Karen, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

BELPRE, OH

Ernest B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/11/2025

Terrible paid to have my truck fixed and it wasn't fixed

2/12/2025

Ernest, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Mark Porter Chevrolet GMC (740) 992-6614

Business Response

ATHENS, OH

Barbara W|2012 Chevrolet Silverado

Confirmed Service Customer

2/11/2025

Great service and friendly staff!

2/12/2025

Barbara, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MIDDLEPORT, OH

Bryan C|2025 GMC Sierra 1500

Confirmed Sales Customer

2/11/2025

Cory, my sales man was fabulous to work with. He went above what you would think a sales person would do to help a person buy a vehicle. I have told all of my friends if they are looking for a new vehicle to drive to pomeroy to Mark Porter they will treat you right. If I ever need another new truck I know where I'm going.

CHAMPLIN, CORY

2/12/2025

Bryan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Porter Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHILLICOTHE, OH

Tonya M|2025 GMC Acadia

Confirmed Sales Customer

2/12/2025

Great sales team: friendly and knowledgeable!

KIMES, JESSLEE

2/13/2025

Tonya, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WASHINGTON, WV

Karen H|2024 Chevrolet Equinox

Confirmed Service Customer

2/17/2025

Wonderful company! We are in our third generation of customers. Great employees and always very friendly and helpful.

2/18/2025

Karen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

THE PLAINS, OH

James K|2021 GMC Yukon XL

Confirmed Service Customer

2/15/2025

It was great. Nice people and quick to get job done. Thank you.

2/17/2025

James, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SYRACUSE, OH

Donald M|2022 Chevrolet Colorado

Confirmed Service Customer

2/15/2025

Had my 2022 Colorado in for regular service and tires. The team was great to work with and was done very quick at a great price! Thank you!

2/17/2025

Donald, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

POMEROY, OH

Forrest H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/15/2025

Cory was great. He explained everything to me and answered all my questions. He was very honest and knowledgeable. I feel like I got a good deal on my truck. I would buy another vehicle from Mark Porter.

CHAMPLIN, CORY

2/17/2025

We're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHEPHERDSTOWN, WV

Daniel W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/17/2025

It was was good Isaiah did what ever he could to make it happen and help with any questions I had and Brad help with everything and gave me a good deal on the extra stuff

ASH,ISAIAH

2/18/2025

Daniel, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LITTLE HOCKNG, OH

Fallon K|2025 GMC Acadia

Confirmed Sales Customer

2/18/2025

Roger was excellent to work with , He made the experience easy.

WALKER,ROGER

2/19/2025

Fallon, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LONDONDERRY, OH

Todd B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2025

Great service, as usual. However, I have four bad tire sensors and found the quote of 600.00 for replacement a bit ridiculous!

2/19/2025

Todd, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

RAVENSWOOD, WV

Jeffrey A|2025 GMC Sierra 1500

Confirmed Sales Customer

2/18/2025

Fast and friendly

ASHLEY, JOSHUA

2/19/2025

Jeffrey, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

NEW STRAITSVILLE, OH

Aaron R|2025 GMC Yukon XL 1500

Confirmed Sales Customer

2/19/2025

Excellent service

KOONS, GREGORY

2/19/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GALLIPOLIS, OH

Ronald T|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/20/2025

Always great service

2/22/2025

Ronald, we appreciate your positive review of your recent experience with us! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC.

Business Response

GALLIPOLIS, OH

Tiffany B|2020 Chevrolet Traverse

Confirmed Service Customer

2/21/2025

Great staff and great work!

2/22/2025

Tiffany, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC - Service. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MILLWOOD, WV

Daniel S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/21/2025

Friendly staff comfortable waiting room.

2/22/2025

Daniel, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

RAVENSWOOD, WV

William B|2024 Chevrolet Equinox

Confirmed Service Customer

2/21/2025

Great service as always, everyone has always been top notch with us

2/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC - Service and we hope to see you again soon!

Business Response

WELLSTON, OH

Stacy B|2024 Chevrolet Trax

Confirmed Service Customer

2/21/2025

Everything went well and my wait time was fast.

2/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

WELLSTON, OH

Pamela H|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

2/22/2025

Traded in a 2022 GMC Elevation 1500 for a GMC SIERRA 2500 HD DURAMAX.

2/24/2025

Pamela, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

Business Response

SANDYVILLE, WV

Christina P|2021 Buick Encore GX

Confirmed Service Customer

2/23/2025

Staff was friendly and welcoming. Took time to make sure I was well informed on the status of my service and repairs. Went above and beyond when I noticed a little dirt left on the carseat. Staff member immediately to my car to have the area cleaned and returned it within 10 minutes with the issue resolved. Well worth the 40 minute drive to have my Buick serviced and repaired. Even though I have 3 Buick dealerships within 10 minutes of my house, I will continue to drive to Mark Porter in Pomeroy every time I need my car serviced. HIGHLY RECOMMEND!!!!!!

2/24/2025

Christina, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC - Service! Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

PARKERSBURG, WV

Christopher P|2025 GMC Acadia

Confirmed Sales Customer

2/23/2025

Nice dealership, lots of vehicles to choose from and very helpful sales people !

KIMES, JESSLEE

2/25/2025

Christopher, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANCASTER, OH

Erica L|2025 Chevrolet Trax

Confirmed Sales Customer

2/24/2025

The salesman and person that did the loan paperwork were extremely helpful and nice.

ASHLEY, JOSHUA

2/25/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

RIPLEY, WV

Richard R|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/17/2025

Got in quick. Didn’t wait long

2/18/2025

Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RAVENSWOOD, WV

Russell S|2019 GMC 1500 Sierra

Confirmed Service Customer

2/19/2025

Service manager was very friendly and explained what service was performed. He answered all my questions. Great job!!!

2/20/2025

Russell, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GUYSVILLE, OH

Randall J|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/19/2025

Great service on truck. But this is the second time the car wash service was unavailable.

2/20/2025

Randall, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

PATRIOT, OH

Michael W|2019 Chevrolet Traverse

Confirmed Service Customer

2/19/2025

Everything was fine. I waited in the customer lounge. The car was serviced and washed in forty minutes. I was pleased.

2/20/2025

Michael, it is great to hear everything was done quickly and to your satisfaction!

Business Response

MIDDLEPORT, OH

Tracy H|2023 GMC 1500 Sierra

Confirmed Service Customer

2/20/2025

Excellent customer service, speed and efficiency!!

2/21/2025

Tracy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

POMEROY, OH

James L|2022 Chevrolet Equinox

Confirmed Service Customer

2/22/2025

They seem to treat me very good. I have had my car there for several oil changes. This time i had a 25.00 coupon which really helped. Keep up the good work.

2/24/2025

James, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LONG BOTTOM, OH

Dale M|2023 Buick Encore GX

Confirmed Service Customer

2/24/2025

Excellent customer/vehicle service

2/26/2025

Dale, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SYRACUSE, OH

Michael C|2025 GMC SIERRA EV

Confirmed Sales Customer

2/25/2025

My overall experience was great. Chris Carlin was phenomenal to work with. I felt that my needs were well met and the dealership went above and beyond to ensure I was well taken care of.

CARLIN, CHRISTOPHER

2/26/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH POINT, OH

Terry L|2021 GMC 3500HD Sierra

Confirmed Service Customer

2/25/2025

Always a joy. The customer care is always great. They listen to all my concerns.

2/26/2025

Terry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERFORD, OH

James G|2023 Buick Encore GX

Confirmed Service Customer

2/25/2025

Every body was very pleasant

2/26/2025

James, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FLEMING, OH

Leonard H|2020 Chevrolet Equinox

Confirmed Service Customer

2/27/2025

Very smooth and efficient. .

2/27/2025

Leonard, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHADE, OH

Clark M|2025 GMC 2500HD Sierra

Confirmed Sales Customer

2/27/2025

Had a very good experience Jesslee went over and beyond to make sure I was satisfied, he definitely deserves a raise!

KIMES, JESSLEE

2/27/2025

Clark, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. We sincerely value your business and look forward to your next visit!

Business Response

MARIETTA, OH

Luke S|2022 GMC 3500HD Sierra

Confirmed Service Customer

2/27/2025

My Brake Controller was not working. 1st attempt did not fix it. 2nd attempt did and Joe did a great job listening to my issues, previous tries to repair and then got with the technicians and made the proper repairs. Thanks Joe and team.

2/28/2025

Luke, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RAVENSWOOD, WV

David V|2023 GMC Canyon

Confirmed Service Customer

2/27/2025

Good and quick service

2/28/2025

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

NELSONVILLE, OH

Louretta B|2022 GMC Canyon

Confirmed Service Customer

2/27/2025

Your service people are outstanding!

2/28/2025

Louretta, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

RACINE, OH

Kandi T|2025 GMC Terrain

Confirmed Sales Customer

3/5/2025

The car-buying process was extremely smooth and quick. Chris Carlin and Megan Kinnard were awesome. Everyone was professional and friendly. The facility was clean and there was a large amount of inventory on hand. I highly enjoyed the experience and have been recommending friends should go here for their next vehicle. I would definitely return if I ever decided to buy another vehicle.

CARLIN, CHRISTOPHER

3/6/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTSMOUTH, OH

Lisa B|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/26/2025

Very friendly staff. Service was quick and complete.

2/27/2025

Lisa, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GALLIPOLIS FERRY, WV

Eric B|2025 GMC Sierra 1500

Confirmed Sales Customer

2/27/2025

Price was great but lots of delays in getting info needed to complete purchase.

ASH,ISAIAH

2/28/2025

Eric, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (740) 992-6614.

Business Response

LOWELL, OH

Tiffany B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

2/28/2025

Great fast service and wonderful staff!

3/2/2025

Tiffany, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILLWOOD, WV

Barry V|2024 GMC Sierra 1500

Confirmed Service Customer

2/28/2025

Quick service and good experience

3/2/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

RAVENSWOOD, WV

Jeffrey N|2025 GMC 2500HD Sierra

Confirmed Sales Customer

3/3/2025

Was great to work with .

LAFRANCE, THOMAS

3/4/2025

Jeffrey, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

DELLROY, OH

Wilbur W|2024 Buick Encore GX

Confirmed Service Customer

3/4/2025

Great service clean waiting area friendly people

3/5/2025

Wilbur, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

Business Response

RUTLAND, OH

Leah B|2025 GMC Yukon

Confirmed Sales Customer

3/4/2025

Everyone was great to work with from the start to the end of our experience there.

UNDERWOOD, GARRETT

3/5/2025

Leah, we are glad we could help! Thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

LETART, WV

Karen C|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/4/2025

A wonderful experience. I would recommend Mark Porter dealership to anyone. Jesse, our sales person was great. We did not feel pressured or hurried at any time. He was very thorough and patient when we would ask qustions. I feel we were treated fairly in our trade. Thank you Mark Porter Chevrolet.

KIMES, JESSLEE

3/5/2025

Karen, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Ronald W|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

3/4/2025

Very accommodating

WRIGHT, BRIDGET

3/5/2025

Ronald, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

CROSS LANES, WV

Patrick R|2025 GMC Sierra 1500

Confirmed Sales Customer

3/5/2025

Garrett was fantastic, as was EVERY person there. It has been the most fun experience I've ever had buying a vehicle...not to mention I love the truck more than any I've ever bought

UNDERWOOD, GARRETT

3/6/2025

Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

VIENNA, WV

Dennis M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/5/2025

Great service Accommodated my schedule Quick response when issue was found Friendly folks to deal with

3/6/2025

Dennis, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

COOLVILLE, OH

Debra B|2023 GMC TERRAIN

Confirmed Service Customer

3/7/2025

My experience at your dealership always lives up to my expectations and more. I'm always treated like family and greeted warmly. This time, I was curious about the reward points I had been accumulating & meant to ask about them but before I could do so, the tech discovered them & informed me I had enough to take care of my service...without me having to ask. That's excellent service and something that is becoming more difficult to find in this day and age. Thank you to you and your excellent team.

3/7/2025

Debra, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mark Porter Chevrolet GMC!

Business Response

ALBANY, OH

Daniel C|2016 Chevrolet Spark

Confirmed Service Customer

3/7/2025

Conscise appointment

3/9/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

REEDSVILLE, OH

Steven B|2023 Chevrolet 1500 Silverado

Confirmed Service Customer

3/10/2025

As always, we arrived a few minutes early. They took us right in and started service on my vehicle. They treated us very respectful and had us on our way in a very timely manner. Great service department.

3/12/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

PENNSBORO, WV

Lendal F|2025 GMC Sierra 1500

Confirmed Sales Customer

3/11/2025

Friendly and courteous staff. Great experience. Very nice and clean dealership.

CARLIN, CHRISTOPHER

3/11/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BELLEVILLE, WV

Stephen P|2025 GMC 1500 Sierra

Confirmed Sales Customer

3/12/2025

Deal was arranged over the phone ahead of appointment. Arrived to pick up the vehicle and the transaction was very smooth.

HARRISON, AMY

3/13/2025

Stephen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOLLSOPPLE, PA

Roger K|2019 Chevrolet Colorado

Confirmed Service Customer

3/5/2025

Been using them since 2019

3/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

POINT PLEASANT, WV

Kathy N|2018 Chevrolet Equinox

Confirmed Service Customer

3/6/2025

The service crew did very well. However, I have a beef with Chevrolet tire sensors. They go bad and one at a time. They are pricey also.

3/7/2025

Kathy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (740) 992-6614 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

BIDWELL, OH

Scott S|2022 GMC Yukon

Confirmed Service Customer

3/12/2025

You have a TV, but it is never turned on.

3/13/2025

Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLIPOLIS, OH

Jim P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/12/2025

the service department completed all work requested. All employees were friendly and professional.

3/13/2025

Jim, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

POINT PLEASANT, WV

Cathy M|2025 Chevrolet Equinox

Confirmed Sales Customer

3/12/2025

This is our 2nd vehicle purchased at Mark Porter. The purchase was flawless. They went above and beyond to insure I was satisfied with the car and financial options. I would recommend Mark Porter Chevrolet and Jesse Kimes to anyone looking for a vehicle.

KIMES, JESSLEE

3/13/2025

Cathy, we're so glad that we were able to go above and beyond! Thanks again for the recommendation, and have an amazing day!

Business Response

IRONTON, OH

Lincoln R|2021 GMC 1500 Sierra

Confirmed Service Customer

3/12/2025

Everything went well. Staff was friendly.

3/13/2025

Lincoln, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALBANY, OH

Robin D|2024 Chevrolet Trax

Confirmed Service Customer

3/17/2025

Always friendly staff and quick service!

3/19/2025

Robin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STOUTSVILLE, OH

Erika D|2025 GMC Terrain

Confirmed Sales Customer

3/18/2025

It was a great experience! Kyle was really helpful in getting me my new car!! Would recommend anyone to Mark Porter!

FELTS, KYLE

3/19/2025

Erika, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ST MARYS, WV

Robert M|2025 Chevrolet Equinox

Confirmed Sales Customer

3/12/2025

Very pleased

LAFRANCE, THOMAS

3/13/2025

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CUTLER, OH

Brian C|2025 GMC Sierra 1500

Confirmed Sales Customer

3/12/2025

Would highly recommend Salesman Kyle and Mark Porter

FELTS, KYLE

3/13/2025

Brian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARRISVILLE, WV

Estill R|2025 Chevrolet Equinox

Confirmed Sales Customer

3/12/2025

Bridget Wright was my sales person and she could not have been nicer. Finance was really backed up that day and was taking several hours to finish my paperwork Bridget offered to get me lunch while I waited. Now that is going above and beyond.

WRIGHT, BRIDGET

3/14/2025

Estill, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

Business Response

LANCASTER, OH

Harold S|2024 Chevrolet Silverado EV

Confirmed Sales Customer

3/12/2025

The entire process was top notch! The salesman (Chris) looks like Super Man and has the attitude to match. Gave me and my wife his full attention answered all my questions made us feel at home. Wonderful person!!! Finance (Bobby) took his time went over everything made the process quick and easy, also a very nice person. Drove 5 hours to get there and would do it again.

CARLIN, CHRISTOPHER

3/14/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

LOUISVILLE, KY

Keith D|2025 GMC Sierra 1500

Confirmed Service Customer

3/12/2025

Worked on my truck ahead of schedule. Friendly atmosphere. Nice waiting facilities.

3/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

GALLIPOLIS, OH

Ray J|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/13/2025

Good quick service

3/14/2025

Ray, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

ASHTON, WV

Paul F|2023 GMC SIERRA 1500

Confirmed Service Customer

3/13/2025

Quick response time with oil change and recalls.

3/14/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOWER SALEM, OH

Thomas B|2022 Chevrolet Blazer

Confirmed Service Customer

3/17/2025

Excellent service

3/18/2025

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

SYRACUSE, OH

Michael H|2025 Chevrolet Trax

Confirmed Sales Customer

3/20/2025

salesperson was very knowledgeable friendly easy to talk with made the process comfortable and filled all our needs

WRIGHT, BRIDGET

3/21/2025

Michael, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

POINT PLEASANT, WV

Jennifer H|2025 GMC 1500 Sierra

Confirmed Sales Customer

3/18/2025

Roger was awesome!

WALKER,ROGER

3/19/2025

Jennifer, we are glad we could help! We look forward to your next visit! Take care!

Business Response

PARKERSBURG, WV

Henry D|2025 Chevrolet 1500 Silverado

Confirmed Service Customer

3/19/2025

good

3/20/2025

Henry, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BEAVER, OH

Patrick M|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

3/19/2025

They all did a great job!! They even washed my truck when it was finished. I did not expect that so thank you for all you do. Patrick

3/20/2025

Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ALBANY, OH

Eric H|2025 GMC Sierra 1500

Confirmed Sales Customer

3/19/2025

I had a great experience with Mark Porter Chevy GMC. They were extremely receptive, patient, and committed to making a great deal on the perfect truck for me. Cory was really great. Not only did I end up with a great vehicle, I'd drive 3 hours again to buy another one. They were very accommodating, professional, and low stress.

CHAMPLIN, CORY

3/20/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

WEST CHESTER, OH

Timothy R|2025 GMC Sierra 1500

Confirmed Sales Customer

3/20/2025

Great buying experience

WRIGHT, BRIDGET

3/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WILLIAMSON, WV

Mark G|2025 GMC Terrain

Confirmed Sales Customer

3/20/2025

Great people. In and out in a couple of hours. 3rd car I have purchased here and will continue to do business with.

CARLIN, CHRISTOPHER

3/21/2025

Mark, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

MIDDLEPORT, OH

Danny T|2018 GMC 1500 Sierra

Confirmed Service Customer

3/22/2025

Took my GMC Sierra in for a tune up. Work was done quickly and they even washed it!

3/24/2025

Danny, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GALLIPOLIS, OH

Peter S|2022 Chevrolet Equinox

Confirmed Service Customer

3/25/2025

Mike Porter always take care of me. Nice clean waiting area

3/27/2025

Peter, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

LITTLE HOCKING, OH

Kaleb L|2025 GMC Sierra 1500

Confirmed Sales Customer

3/25/2025

First Class! I was impressed with everyone I worked with. They sold me a great truck and I couldn't be happier.

FELTS, KYLE

3/26/2025

Kaleb, we are very happy to have provided you with such a positive experience! Thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

PARKERSBURG, WV

Gregory P|2025 GMC 1500 Sierra

Confirmed Sales Customer

3/20/2025

I had a fantastic experience with Amy, Mindy, and everyone else I worked with. Straightforward, concise, and knowledge

HARRISON, AMY

3/21/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MONROE, NC

Steven N|2014 GMC Terrain

Confirmed Service Customer

3/24/2025

.

3/25/2025

Steven, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

POINT PLEASANT, WV

Justin B|2022 GMC Terrain

Confirmed Service Customer

3/24/2025

Sale team, Vincent and Chase are amazing to work with....the service department is terrible each time I leave there it's back in a week....Service guy joe is always rude and arrogant and Jeremy is not knowledgeable at all to be lead over the department he couldn't even tell me if the turbomax engine was diesel or gas on the loaner they gave me.....this place has the absolute best sales team I've ever dealt with but the service department needs a complete overhaul.....Service guy Brady was the best person in that department

3/25/2025

Justin, thank you for taking the time to leave us your feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (740) 992-6614 so we can work towards a resolution.

Business Response

REEDSVILLE, OH

Cheryl S|2024 Chevrolet Trax

Confirmed Service Customer

3/24/2025

Very polite and friendly

3/25/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESHIRE, OH

James E|2025 Chevrolet Colorado

Confirmed Sales Customer

3/25/2025

EXCELLENT

UNDERWOOD, GARRETT

3/26/2025

James, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW MARSHFIELD, OH

Katherine S|2018 Buick Encore

Confirmed Service Customer

3/25/2025

Great employees and great service

3/26/2025

Katherine, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LONG BOTTOM, OH

Ciji C|2025 Chevrolet Trax

Confirmed Sales Customer

3/27/2025

Bridget was amazing and worked really hard to find me exactly what I wanted. I appreciate her so much and absolutely love my first new car!

WRIGHT, BRIDGET

3/28/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, WV

Ronald T|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/27/2025

Always great service at Mark Porter

3/28/2025

Ronald, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

GALLIPOLIS, OH

Patricia C|2023 Chevrolet Colorado

Confirmed Service Customer

3/26/2025

Excellent care but it took entirely too long

3/27/2025

Patricia, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ATHENS, OH

Helen W|2024 Chevrolet Equinox

Confirmed Service Customer

3/27/2025

Friendly service from everyone!

3/28/2025

Helen, we always want to hear back from our clients, and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NELSONVILLE, OH

Andy F|2020 GMC 1500 Sierra

Confirmed Service Customer

3/27/2025

Great professionalism when dropping off my vehicle, timely updates, clear instructions for pick up.

3/28/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MIDDLEPORT, OH

Caitlin M|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/28/2025

I had a great experience. My sales rep was fantastic, and made the buying process easy and straightforward.

LAFRANCE, THOMAS

3/30/2025

Caitlin, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

MIDDLEPORT, OH

Randall B|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/31/2025

Easy dealing.

4/1/2025

Randall, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLAND, OH

Bryce C|2025 GMC Sierra 1500

Confirmed Sales Customer

4/1/2025

Great to work with

UNDERWOOD, GARRETT

4/2/2025

Bryce, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROWLETT, TX

Jason B|2025 Chevrolet Blazer EV

Confirmed Sales Customer

4/1/2025

Had a great experience with Kyle Felts from Sales and Bobby from Finance. Really appreciate the friendly atmosphere and willingness to make the experience as smooth as possible. Thank you!

FELTS, KYLE

4/2/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLEVELAND HEIGHTS, OH

Robert J|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

4/7/2025

Everyone was great

4/9/2025

Robert, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

REEDSVILLE, OH

Harlen H|2025 GMC Sierra 1500

Confirmed Sales Customer

4/7/2025

First talked to Chris. Very bad experience. Then Amy done fine. Brad was good. Cory a big help. I’d fire Chris. Over all love truck

HARRISON, AMY

4/9/2025

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (740) 992-6614 so we can assist you further.

Business Response

GALLIPOLIS, OH

Ralph H|2024 Chevrolet Equinox

Confirmed Service Customer

3/28/2025

It’s always professional and really good. I am very satisfied.

3/31/2025

Ralph, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GLOUSTER, OH

Edward L|2025 Chevrolet 3500HD Silverado

Confirmed Sales Customer

3/31/2025

Always have a positive experience when asking questions and courteous people.

CARLIN, CHRISTOPHER

4/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

WAVERLY, OH

James H|2023 Chevrolet Traverse

Confirmed Service Customer

4/1/2025

Great

4/2/2025

James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

Business Response

LONG BOTTOM, OH

Daniel N|2024 Chevrolet Colorado

Confirmed Sales Customer

4/1/2025

Excellent

CARLIN, CHRISTOPHER

4/2/2025

Daniel, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STEWART, OH

Danita P|2025 GMC Yukon XL

Confirmed Sales Customer

4/2/2025

Kyle Felts was great salesman!

FELTS, KYLE

4/3/2025

Danita, thank you for your kind review, we are happy to pass along your comments to Kyle here at Mark Porter Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ALBRIGHT, WV

Carol W|2025 Chevrolet Trax

Confirmed Sales Customer

4/2/2025

The people that we worked with were very helpful and nice.

HARRISON, AMY

4/5/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

MCARTHUR, OH

Lisa H|2025 Chevrolet Trax

Confirmed Sales Customer

4/2/2025

Josh was very helpful did a great job finding the best fit suv!

ASHLEY, JOSHUA

4/5/2025

Lisa, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

THE PLAINS, OH

Kaye H|2020 GMC Canyon

Confirmed Service Customer

4/5/2025

Just routine Springtime oil change and tire rotation. Truck runs great.

4/7/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST UNION, WV

Jason G|2017 Chevrolet Traverse

Confirmed Service Customer

4/7/2025

Reasonably priced service. Trust in their work puts my mind at ease.

4/9/2025

Jason, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GALLIPOLIS, OH

Jeffrey W|2024 GMC Acadia

Confirmed Sales Customer

4/8/2025

We were greeted with friendly smiles. Everyone made us feel comfortable. Going to a dealership is one of those times where we put ourselves into a situation that can cause anxiety. We were put at ease right away. Bridget did a great job. We would definitely work with her on our next purchase.

WRIGHT, BRIDGET

4/9/2025

Jeffrey, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MARIETTA, OH

Reed F|2025 GMC Sierra 1500

Confirmed Sales Customer

4/7/2025

It was a good experience. However the adding on of the various warranties that cost extra should be explained before the signing of the contract. Curious as to why our financing wasn’t done the GM.

CARLIN, CHRISTOPHER

4/9/2025

Reed, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 992-6614 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WELCH, WV

Pamela B|2024 GMC Terrain

Confirmed Service Customer

4/8/2025

Service was great!

4/9/2025

Pamela, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

KENNA, WV

Brandon C|2025 GMC Sierra 1500

Confirmed Sales Customer

4/8/2025

Took a little while for a sales associate to start to help us, but it was busy so that is understandable. After that it was all great.

KIMES, JESSLEE

4/9/2025

Brandon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATHENS, OH

Sarah P|2021 Buick Envision

Confirmed Service Customer

4/9/2025

Friendly

4/10/2025

Sarah, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HENDERSON, WV

David M|2022 GMC 1500 Sierra

Confirmed Service Customer

4/10/2025

Everybody was kind, courteous and very professional. What more can you ask for?😁🙏

4/11/2025

David, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

TUPPERS PLAINS, OH

Randy N|2024 Chevrolet Colorado

Confirmed Service Customer

4/10/2025

Everything was done right on schedule, and the work turned out great!

4/11/2025

Randy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

MILLFIELD, OH

Ronnie M|2024 Chevrolet Corvette

Confirmed Service Customer

4/10/2025

Fast service and great communication

4/11/2025

Ronnie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RAVENSWOOD, WV

Donna A|2020 GMC Terrain

Confirmed Service Customer

4/11/2025

Very prompt

4/12/2025

Donna, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WATERFORD, OH

Cassandra B|2025 Chevrolet Trax

Confirmed Service Customer

4/14/2025

The people were nice and helpful and so far my engine light is staying off.

4/15/2025

Cassandra, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

POINT PLEASANT, WV

Lisa B|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/11/2025

Friendly staff. Quick and complete service.

4/12/2025

Lisa, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS FERRY, WV

Paul David R|2022 Chevrolet Colorado

Confirmed Service Customer

4/12/2025

Excellent service in a timely manner

4/14/2025

Paul, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

POINT PLEASANT, WV

Samuel M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/13/2025

We never seem to have any issues when we come in to get any service done

4/15/2025

Samuel, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHIPPLE, OH

James H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/14/2025

Very polite and fast service

4/15/2025

James, thanks for your praise and kind comments about our team. We hope you have a great day!

Business Response

GALLIPOLIS, OH

Melinda K|2019 GMC Acadia

Confirmed Service Customer

4/15/2025

Repair was as quoted and was quick. No surprises!

4/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS, OH

Lewis K|2025 GMC Sierra 1500

Confirmed Sales Customer

4/16/2025

My experience at Mark Porter was excellent your staff was very helpful , and met all of my expectations and needs thank you for taking time to help me find what I was looking for

UNDERWOOD, GARRETT

4/16/2025

Lewis, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CHESTERHILL, OH

Jaden B|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/17/2025

It was a great experience with Jesse, he met all my needs and was a great help with getting me my new car.

KIMES, JESSLEE

4/18/2025

Jaden, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

HENDERSON, WV

Tessa S|2024 Chevrolet Traverse

Confirmed Service Customer

4/17/2025

I had an appointment at 1:00 and just had an oil change and sat in the waiting room till almost 3:00 wich was a little frustrating but other then that the service was great and I truly appreciated the fact they washed my vehicle afterwards! Staff was amazing! 10 out of 10 for sure!

4/18/2025

Tessa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COTTAGEVILLE, WV

Richard K|2025 GMC Sierra 1500

Confirmed Sales Customer

4/19/2025

Chris Carlin, my salesman, was a pleasure to deal with. The sale went very smooth and I was a happy customer. Great job Chris and the team at the dealership!

CARLIN, CHRISTOPHER

4/21/2025

Richard, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PARMA, OH

Derek B|2021 Chevrolet Trax

Confirmed Service Customer

4/20/2025

It was a very friendly and helpful atmosphere. Very professional service members. The waiting area and other accommodation were very nice. The complimentary car wash was also a nice touch.

4/21/2025

Derek, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

GALLIPOLIS, OH

Deborah H|2022 GMC Terrain

Confirmed Service Customer

4/21/2025

Very acmondating excellence service

4/22/2025

Deborah, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

POMEROY, OH

Berl B|2023 Chevrolet Blazer

Confirmed Service Customer

4/21/2025

Work was completed satisfactorily but took 9 days to get in and another 16 days I think to get part car was useless to my wife to drive and I was gone for 11 of those days with second vehicle

4/22/2025

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NEWPORT, OH

Rhoda G|2025 Chevrolet Trax

Confirmed Sales Customer

4/22/2025

It’s was great!

KOONS, GREGORY

4/23/2025

Rhoda, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

RUTLAND, OH

Kelli J|2025 Chevrolet Traverse

Confirmed Sales Customer

4/22/2025

Jesse and the Mark Porter team were excellent. They were respectful, helpful, and made the car buying process as easy as possible. I drove 8 hours to buy my new vehicle from them and had an easier experience than any other dealership I went to in my area. I will gladly drive 8 hours again when it’s time to make my next purchase.

KIMES, JESSLEE

4/23/2025

Kelli, thank you for taking the time to leave a review for us at Mark Porter Chevrolet GMC. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MYRTLE BEACH, SC

Cheryl S|2024 Chevrolet Trax

Confirmed Service Customer

4/23/2025

Very nice. Very professional

4/24/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CHESHIRE, OH

Amy B|2025 GMC Acadia

Confirmed Sales Customer

4/24/2025

Cory was very helpful and friendly

CHAMPLIN, CORY

4/25/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! We hope to see you soon!

Business Response

MARIETTA, OH

Joseph P|2025 GMC Sierra 1500

Confirmed Sales Customer

4/24/2025

Bridget was great to work with. Would recommend her as a saleswoman

WRIGHT, BRIDGET

4/25/2025

Joseph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEVERLY, OH

William B|2024 GMC Sierra 1500

Confirmed Service Customer

4/24/2025

Service completed in a very timely manner. Everyone I encountered was very friendly and helpful. Would recommend .

4/25/2025

William, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHARLESTON, WV

Adria P|2025 Chevrolet Malibu

Confirmed Service Customer

4/24/2025

Easy and quick serv

4/25/2025

Adria, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIDWELL, OH

Nicholas R|2025 GMC Sierra 1500

Confirmed Sales Customer

4/24/2025

I worked with Jesse he did everything he could to get the deal done

KIMES, JESSLEE

4/25/2025

Nicholas, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

ALBANY, OH

Tonja H|2024 GMC Yukon

Confirmed Service Customer

4/24/2025

They were very prompt yesterday & reviewed everything maintenance that was performed

4/25/2025

Tonja, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RACINE, OH

Ryan S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/24/2025

Very responsive and helpful through the whole process

FELTS, KYLE

4/25/2025

Ryan, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MARIETTA, OH

Aubrei P|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

4/25/2025

From start to finish- excellent customer service. Staff were prompt in their handling of this sale- answering questions, and dealing with us remotely due to distance. Upon arrival we received a friendly greeting. Vehicle was already at the front door, paperwork was prepared and ready, and we were in and out. Never once did we get “the pushy salesman” vibe that is more of a deterrent than asset. Fair offer off the bat, no need to haggle.

LAFRANCE, THOMAS

4/27/2025

Aubrei, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

WHEELING, WV

Tami P|2021 Chevrolet Equinox

Confirmed Service Customer

4/26/2025

It was quick and easily done

4/28/2025

Tami, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

REEDSVILLE, OH

Donald F|2017 GMC 1500 Sierra

Confirmed Service Customer

4/27/2025

Done a great job!

4/28/2025

Donald, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BELPRE, OH

Michael P|2023 Chevrolet Camaro

Confirmed Service Customer

4/27/2025

Always do a good job.

4/28/2025

Michael, thank you for choosing Mark Porter Chevrolet GMC as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EVANS, WV

Heather H|2025 GMC Acadia

Confirmed Sales Customer

4/27/2025

He was very helpful with helping me pic out and get more than I needed at a price I was able to get it. He was very knowledgeable about the GMC.

UNDERWOOD, GARRETT

4/28/2025

Heather, we appreciate your positive review about your recent experience with us! Thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

VINTON, OH

Cynthia J|2025 GMC Terrain

Confirmed Sales Customer

4/28/2025

Very good service. Always enjoy buying our vehicles from Porters.

CARLIN, CHRISTOPHER

4/29/2025

Cynthia, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OAK HILL, OH

Daniel G|2018 GMC 1500 Sierra

Confirmed Service Customer

4/29/2025

We feel like we were lied to and took advantage of, we were charged $500+ for turning the engine light off ! We previously talked to one of Mark Porter’s mechanics who told us it would be $300 to fix two broken bolts on the exhaust manifold, which we didn’t even get fixed. The service manager insinuated that we were lying that we didn’t talk to any mechanics. The woman who makes the appointments is the one who transferred us to talk to one of them we don’t lie.! There’s not enough space to tell you about our experience at Mark Porter GMC. We were ripped off and shame on you

4/30/2025

Daniel, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 992-6614 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WELLSTON, OH

Pamela B|2024 GMC Terrain

Confirmed Service Customer

5/1/2025

I wasn’t told it was going to take as long as it did to install my running boards and mud guards. I advised the service department I needed to be finished by 11:00. I wasn’t told it would take longer than that. Finally at 1:00 they came and told me they were giving me a loner. By the time I got home, my sister had already left to go to her appointment. She had 2 strokes, and carotid artery surgery. She was going for a scan and to another hospital for the appointment. I go to her appointments to make certain we get all of the information correct.

5/2/2025

Pamela, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (740) 992-6614.

Business Response

KENNA, WV

Gregory M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/1/2025

Everyone I spoke with seemed knowledgeable. They made the necessary repairs and then while showing me the repair, explained what they did.

5/2/2025

Gregory, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESHIRE, OH

Dwayne D|2021 GMC Acadia

Confirmed Service Customer

4/17/2025

Got the service we always get from Mark Porter ! Great job !

4/18/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

CUTLER, OH

Mitchell T|2024 GMC Sierra 1500

Confirmed Service Customer

4/19/2025

Mike and Joe in the service department treat my dog and I like family whenever I happen to be getting needed maintenance done on my truck. Thanks guys!

4/21/2025

Mitchell, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALBANY, OH

Theodore M|2025 GMC Sierra 1500

Confirmed Sales Customer

4/22/2025

Salesperson worked very hard to find the perfect vehicle for me. There was no pressure and deal was fair.

WALKER,ROGER

4/23/2025

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAINT MARYS, WV

Daren A|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

4/22/2025

It was good.

KIMES, JESSLEE

4/23/2025

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROCKBRIDGE, OH

Thomas M|2020 Chevrolet Suburban

Confirmed Service Customer

4/22/2025

You all are great every time we visit.

4/23/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

BIDWELL, OH

Cathy S|2018 GMC 1500 Sierra

Confirmed Service Customer

4/22/2025

Just an oil change at this time. Everyone nice and things were on time.

4/23/2025

We're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. We hope you have a great day!

Business Response

CROWN CITY, OH

Lynn W|2024 Buick Enclave

Confirmed Service Customer

4/23/2025

All the people I dealt with were very friendly and my wait time to have my vehicle serviced was very reasonable.

4/24/2025

Lynn, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

POMEROY, OH

Levi R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/29/2025

Kyle went out of his way to make sure I got exactly what I wanted.

FELTS, KYLE

4/30/2025

Levi, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We look forward to your next visit! Take care!

Business Response

LUCASVILLE, OH

Diana A|2023 Buick Encore GX

Confirmed Service Customer

5/5/2025

It is worth the drive from Marietta to come to Mark Porter always great experience from beginning to end.

5/6/2025

Diana, we are so happy to read such a great review about Mark Porter Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MARIETTA, OH

Randall G|2018 GMC Canyon

Confirmed Service Customer

5/2/2025

The staff are always courteous and friendly. The dealership provides a comfortable waiting area and the overall facility is always very clean.

5/3/2025

Thank you for choosing Mark Porter Chevrolet GMC - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ATHENS, OH

Tammy H|2021 GMC 1500 Sierra

Confirmed Service Customer

5/2/2025

The gentleman at the front desk was abrupt , short, and matter of fact when bc asking him questions . He was somewhat rude and when checking out did not go through the inspection or oil change. The man acted like he hated his job and me .

5/3/2025

Tammy, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 992-6614 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

REEDSVILLE, OH

Dodie C|2019 Chevrolet Equinox

Confirmed Service Customer

5/5/2025

Mark Porter always do a good job.

5/7/2025

Dodie, thank you for your kind review; we are happy to pass along your comments to Mark here at Mark Porter Chevrolet GMC! We hope you have a great day!

Business Response

ALBANY, OH

Chris M|2025 GMC Sierra 1500

Confirmed Sales Customer

5/6/2025

Every body in your staff. The ones we dealt with after we got to car lot. The were all extremely courteous and professional. They made my purchase extremely satisfying.

FELTS, KYLE

5/7/2025

Chris, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DAVISVILLE, WV

Robert T|2024 GMC Canyon

Confirmed Service Customer

5/6/2025

Joe (the service advisor) took my vehicle in and my issues were taken care of. Joe does a wonderful job of explaining what the vehicle is doing and why. A statement he said was eye opening for me, that, I should not look at my vehicle as a product that contains "electronics" but to instead, look at the vehicle as a "computer". Mark Porter has a Great Service Team. Something else that comes to mind, is Mark Porters service schedule, meaning, when I show up to a scheduled service, my vehicle is taken in (and released back to me) , in a timely manner. I've had many other vehicles and the vast majority of them (their service department) will schedule an appointment only to find out upon arrival that I am in line behind all others arriving before me even though I am scheduled. I enjoy that, when I arrive at Mark Porters service center (and even though I spend a little time in the waiting room), my vehicle is being seen at its scheduled time. Great Crew !!!!

5/7/2025

Robert, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RAVENSWOOD, WV

Eric B|2025 GMC Sierra 1500

Confirmed Service Customer

5/7/2025

Everything went as expected

5/8/2025

Eric, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

LOWELL, OH

Samantha C|2025 GMC Terrain

Confirmed Sales Customer

5/7/2025

NO complaints. Great place to buy a car.

HARRISON, AMY

5/8/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

SOUTH BLOOMFIELD, OH

Randy E|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/11/2025

Not good

5/12/2025

Randy, thank you for reaching out to us. We would like to have a better understanding about your experience. Please reach out to us at (740) 992-6614 at your earliest convenience and we will do our best to resolve this with you.

Business Response

RIPLEY, WV

Jeremy S|2025 Chevrolet Trax

Confirmed Sales Customer

5/12/2025

Great experience. Made the buying process easy and stress free

FELTS, KYLE

5/14/2025

Jeremy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MIDDLEPORT, OH

Matthew H|2023 GMC Acadia

Confirmed Service Customer

5/13/2025

NA

5/14/2025

Matthew, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

GALLIPOLIS, OH

Eric B|2025 Chevrolet Colorado

Confirmed Sales Customer

5/13/2025

Great experience. Sales person was phenomenal and made purchase go quick and seamless

HARRISON, AMY

5/14/2025

We're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. We hope you have a great day!

Business Response

MARIETTA, OH

Ryan A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/14/2025

Did the work expected

5/15/2025

Ryan, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

NEW HAVEN, WV

Anthony M|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

5/15/2025

Very helpful

WRIGHT, BRIDGET

5/16/2025

Anthony, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ALBANY, OH

Steven N|2025 GMC Terrain

Confirmed Sales Customer

5/15/2025

Best place around. Easy smooth

CARLIN, CHRISTOPHER

5/16/2025

Steven, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GALLIPOLIS FERRY, WV

Michael W|2024 GMC Canyon

Confirmed Sales Customer

5/15/2025

They’re Amazing group of people .. I’ll definitely be doing more business with them .. very pleased

KOONS, GREGORY

5/16/2025

Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

VIENNA, WV

William W|2025 Chevrolet Colorado

Confirmed Sales Customer

5/15/2025

Salespeople work as a team. When our salesperson had an emergency another salesperson stepped in without delays. Great team!

KIMES, JESSLEE

5/16/2025

William, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS, OH

Sheila D|2021 GMC 1500 Sierra

Confirmed Service Customer

5/7/2025

Prompt service on our GMC truck given how busy the service department was.

5/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ALBANY, OH

Paul R|2025 GMC Acadia

Confirmed Sales Customer

5/9/2025

Josh Ashley was great to work with. He went out of his way to find us the vehicle that we needed.

ASHLEY, JOSHUA

5/11/2025

Paul, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NEW MARSHFIELD, OH

Samuel S|2022 Chevrolet Traverse

Confirmed Service Customer

5/12/2025

I had requested online the $199 package and only the oil was changed. Why?

5/13/2025

Samuel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (740) 992-6614 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

LITTLE HOCKING, OH

Richard D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/12/2025

Great servic

5/13/2025

Richard, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

POMEROY, OH

Robert J|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/13/2025

Roger was a great salesman he explained everything in detail.

WALKER,ROGER

5/14/2025

We're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. We hope you have a great day!

Business Response

LONG BOTTOM, OH

Christi R|2023 GMC Terrain

Confirmed Service Customer

5/14/2025

Great service

5/15/2025

Christi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MASON, WV

Jennifer C|2018 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

Great service and great employees.

5/16/2025

Jennifer, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COOLVILLE, OH

Morgen H|2022 GMC Terrain

Confirmed Service Customer

5/15/2025

$1100 worth of damage to vehicle during service. Initially lied stating that damage was previously there. They are agreeable to fixing it, but honesty would have been appreciated upfront.

5/16/2025

Morgen, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (740) 992-6614 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

GALLIPOLIS, OH

Timothy S|2018 Chevrolet Malibu

Confirmed Service Customer

5/15/2025

My wife and I were 1000 percent satisfied with our experience at Mark Porters. The service department is outstanding. They took care of my wife and I with kindness and compassion . Our GOD and Saviour Jesus Christ is good all the time. He used Mark Porters service team to take care of us very well.

5/16/2025

Timothy, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC - Service and we hope to see you again soon!

Business Response

MARIETTA, OH

Bob C|2021 Chevrolet Colorado

Confirmed Service Customer

5/19/2025

Great people a little back up, 2 hrs for oil change? And don't believe that tire rotation was done no paper work

5/19/2025

Bob, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (740) 992-6614 at your earliest convenience.

Business Response

STOCKPORT, OH

Jeremy C|2019 GMC 2500HD Sierra

Confirmed Service Customer

5/19/2025

YOU HAVE THE WRONG EMAIL. STOP EMAILING ME. I HAVE NEVER AND WILL NEVER OWN A CHEVY.

5/19/2025

Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!

Business Response

ALBANY, OH

Louise E|2020 Buick Encore GX

Confirmed Service Customer

5/20/2025

I trust your dealership with m,y car. Thank you very much.

5/21/2025

Louise, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

POINT PLEASANT, WV

Herbert S|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

5/22/2025

A bit long due to double booking and office computer issues However personnel were honest about issues and easy to work with. Great group of people.

5/23/2025

Herbert, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LITTLE HOCKING, OH

Thomas S|2020 GMC 1500 Sierra

Confirmed Service Customer

5/22/2025

Did tire rotation, oil change, and recall for transmission module. It was all done and completed in a timely manner.

5/23/2025

Thomas, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MILLFIELD, OH

Francis F|2025 GMC Sierra 1500

Confirmed Service Customer

5/23/2025

Questions answered, very effecient

5/24/2025

Francis, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MARIETTA, OH

Craig V|2017 GMC 1500 Sierra

Confirmed Service Customer

5/23/2025

Had to wait an hour and half for an oil change!

5/24/2025

Craig, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 992-6614 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LONG BOTTOM, OH

Celena G|2025 Chevrolet Malibu

Confirmed Service Customer

5/26/2025

Fast service, friendly and informative staff, all around great service

5/27/2025

Celena, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PARKERSBURG, WV

David R|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/28/2025

Kyle Felts was an awesome sales person, he made the experience smooth and answered all my questions.

FELTS, KYLE

5/28/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LETART, WV

Dana Z|2024 Chevrolet Trax

Confirmed Service Customer

5/16/2025

Everything was good

5/19/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

ATHENS, OH

Bryon C|2025 GMC Acadia

Confirmed Sales Customer

5/20/2025

It was a very smooth process. Very friendly service.

ASHLEY, JOSHUA

5/21/2025

Bryon, we want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!

Business Response

OAK HILL, OH

Aaron S|2025 Chevrolet Equinox

Confirmed Sales Customer

5/21/2025

Chris was awesome to work with. This is our 3rd car we’ve bought here in the last 5 years. Always a great experience.

CARLIN, CHRISTOPHER

5/22/2025

Aaron, we are glad we could help! We hope to see you soon!

Business Response

MARIETTA, OH

Kelly H|2024 GMC Canyon

Confirmed Service Customer

5/22/2025

Reasonable price on the service of my GMC Canyon and the wait as not too long. Friendly staff

5/23/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LETART, WV

John A|2024 GMC Sierra 1500

Confirmed Service Customer

5/22/2025

Did the work quickly

5/23/2025

John, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC - Service and we hope to see you again soon!

Business Response

REEDSVILLE, OH

Todd W|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

5/22/2025

👍🏻

5/23/2025

Todd, thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

THE PLAINS, OH

Pamela L T|2020 Chevrolet Blazer

Confirmed Service Customer

5/22/2025

They went the extra mile to take care of my bill and car parts.

5/23/2025

Pamela, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

LONG BOTTOM, OH

Joe B|2021 GMC Terrain

Confirmed Service Customer

5/28/2025

The service department is top notch. Excellent customer service answered all questions I had.

5/29/2025

Joe, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLOUSTER, OH

Jordan S|2025 GMC 1500 Sierra

Confirmed Sales Customer

6/3/2025

Good price

WRIGHT, BRIDGET

6/4/2025

Jordan, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MIDDLEPORT, OH

Paul W|2025 GMC Sierra 1500

Confirmed Sales Customer

6/3/2025

The process of purchase was very good ..quick and thorough.

LAFRANCE, THOMAS

6/4/2025

Paul, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VIENNA, WV

Phillip R|2019 GMC Acadia

Confirmed Service Customer

6/4/2025

The issue and repair was quickly addressed

6/5/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ATHENS, OH

Kevin N|2021 GMC 1500 Sierra

Confirmed Service Customer

6/4/2025

Mike Porter in service was very professional and it was great doing business with him.

6/5/2025

Kevin, thank you for your kind review; we are happy to pass along your comments to Mike here at Mark Porter Chevrolet GMC! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GALLIPOLIS, OH

Harry V|2025 GMC Yukon XL 1500

Confirmed Sales Customer

6/10/2025

Straight forward, quick and easy.

KIMES, JESSLEE

6/11/2025

Harry, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CRAWLEY, WV

Fae C|2015 GMC 2500HD Sierra

Confirmed Service Customer

6/10/2025

Always great service

6/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

POMEROY, OH

Travis W|2024 Chevrolet Traverse

Confirmed Service Customer

6/10/2025

great job as always, communicated well and explained everything in terms I could understand

6/11/2025

Travis, thank you so much for your positive comments about Mark Porter Chevrolet GMC - Service! We look forward to your next visit! Take care!

Business Response

ALBANY, OH

Julia P|2023 GMC Acadia

Confirmed Service Customer

6/11/2025

Courteous, fast and friendly.

6/12/2025

Julia, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GALLIPOLIS, OH

Michael W|2019 Chevrolet Traverse

Confirmed Service Customer

6/11/2025

Everything went great. I appreciated the fact that Joe told me that a couple of filters needed replaced. The service was finished and my car was washed in about an hour. I was pleased with the experience.

6/12/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

MIDDLEPORT, OH

Ann B|2012 Buick Enclave

Confirmed Service Customer

6/12/2025

Checked in and out easily, without a long wait time with my Enclave. Also helped change both my remotes for my 2023 Encore. Not sure why batteries didn’t last any longer. Was able to use my points saved and helped on the billing.

6/13/2025

Ann, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS, OH

Jerry S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/12/2025

Garrett made the buying experience the easiest that I have ever had. He explained every step in detail and there was no confusion. He went above and beyond! He is a great asset to your dealership!

UNDERWOOD, GARRETT

6/13/2025

Jerry, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PARKERSBURG, WV

David J|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/13/2025

I returned to the dealership/service garage after my service was complete to get the front and rear passenger side tire pressures recalibrated. I had returned home (Amesville Ohio, 40 miles) and the passenger side tire pressure sensor alert alarm activated. I called your service department and they asked me to return for recalibration repairs. This caused me an extra 80 mile trip.

6/16/2025

David, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (740) 992-6614 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

AMESVILLE, OH

Sally C|2019 GMC Yukon

Confirmed Service Customer

6/13/2025

Always great

6/16/2025

Sally, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

JACKSON, OH

Barry V|2024 GMC Sierra 1500

Confirmed Service Customer

6/14/2025

Great service and great customer service.

6/16/2025

Barry, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

RAVENSWOOD, WV

Adelbert W|2017 GMC Acadia

Confirmed Service Customer

6/15/2025

This was our first time of being here. Right away the service gentleman came right to us with a smile and asked if he could help us. He took over getting the car registered and looked at and told us what was wrong. Everyone was so efficient and the next day our car was fixed and we were very satisfied with everyone and everything!!

6/16/2025

Adelbert, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW MARSHFIELD, OH

Joshua C|2025 GMC Sierra 1500

Confirmed Sales Customer

6/15/2025

Jessie took good care of me, I’m happy with the deal. Showed me my new truck, got me all fixed up cleaned up the truck and fueled it.

KIMES, JESSLEE

6/16/2025

Joshua, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WELLSTON, OH

Michael J|2024 GMC Sierra 1500

Confirmed Service Customer

6/15/2025

Great service department. Got me out quick and was very courteous.

6/16/2025

Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COOLVILLE, OH

Roger M|2025 GMC Terrain

Confirmed Sales Customer

5/28/2025

The sales woman, Bridget was friendly & professional. We love our new SUV

WRIGHT, BRIDGET

5/29/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS FERRY, WV

Charlene K|2014 GMC 1500 Sierra

Confirmed Service Customer

5/28/2025

I appreciate your service team. Especially Mr Joe always so pleasant.

5/29/2025

Charlene, thank you so much for your positive comments about Mark Porter Chevrolet GMC! We hope you have a great day!

Business Response

ALBANY, OH

Laurie C|2025 GMC Terrain

Confirmed Sales Customer

5/29/2025

Friendly

LAFRANCE, THOMAS

5/30/2025

Laurie, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIDWELL, OH

Joseph C|2025 Chevrolet Blazer EV

Confirmed Sales Customer

6/3/2025

Literally did everything over phone and text I believe this is next generation of buying or leasing vehicles. Keeps it simple and no more spending hours at a dealership!!

CHAMPLIN, CORY

6/4/2025

Joseph, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

CANTON, OH

French B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/3/2025

they were on time and very resonable

6/4/2025

We appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

WILKESVILLE, OH

Kimberly Y|2022 Chevrolet Colorado

Confirmed Service Customer

6/10/2025

Everything went good!

6/12/2025

Kimberly, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

JACKSON, OH

Roy B|2025 GMC Sierra 1500

Confirmed Sales Customer

6/11/2025

Had a great experience

FELTS, KYLE

6/12/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

CHESAPEAKE, OH

Michael C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/14/2025

My overall experience was good. Sales associate, Kyle Felts was great to work with and was very accommodating.

FELTS, KYLE

6/16/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

CORRY, PA

Charles P|2019 GMC Canyon

Confirmed Service Customer

6/18/2025

Personnel was capable and friendly. Good job. Thanks.

6/19/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WASHINGTON, WV

Gregory A|2025 GMC Yukon XL 1500

Confirmed Sales Customer

6/18/2025

Kyle and the team have done a great job facilitating my out of state purchase. Kyle has gone above and beyond to make it a great experience.

FELTS, KYLE

6/19/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FALLS CHURCH, VA

Louretta B|2022 GMC Canyon

Confirmed Service Customer

6/20/2025

Your techs are the best

6/23/2025

Louretta, thanks for your kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RACINE, OH

Lora E|2024 GMC Terrain

Confirmed Service Customer

6/20/2025

Good experience all

6/23/2025

Lora, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

WASHINGTON, WV

Shirley F|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/22/2025

I enjoy talking with Brady and Mike in the service Department. They hay are very knowledgeable professional and friendly.

6/23/2025

Shirley, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BELPRE, OH

Richard G|2022 GMC 1500 Sierra

Confirmed Service Customer

6/22/2025

Prompt service.

6/23/2025

Richard, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SANDYVILLE, WV

James K|2021 GMC Yukon XL

Confirmed Service Customer

6/23/2025

Had an issue with a part installed by service center before I purchased vehicle. It was improperly installed and cracked due to this. Dealer offered to install a new one if I purchased it. I agreed but felt they should have payed for new part and installation.

6/24/2025

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (740) 992-6614 so we can assist you further.

Business Response

SYRACUSE, OH

William H|2015 Chevrolet Corvette

Confirmed Service Customer

6/24/2025

Everyone cooperated and took care of my needs

6/25/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

LETART, WV

Timothy D|2025 GMC 1500 Sierra

Confirmed Sales Customer

6/24/2025

My wife and I were very satisfied with the way we were treated.

WALKER,ROGER

6/25/2025

Timothy, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOPWOOD, PA

Jason H|2017 GMC 1500 Sierra

Confirmed Service Customer

6/24/2025

Very good

6/25/2025

Jason, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MCCONNELSVILLE, OH

Jeffrey B|2021 GMC 1500 Sierra

Confirmed Service Customer

6/25/2025

Everything went smooth

6/26/2025

Jeffrey, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PARKERSBURG, WV

David B|2024 Chevrolet Colorado

Confirmed Service Customer

6/17/2025

The service advisor was very knowledgeable and helpful in diagnosing the issues that arise, and was very helpful in getting the issues fixed in a timely manner.

6/18/2025

David, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS, OH

Richard D|2025 GMC 1500 Sierra

Confirmed Sales Customer

6/19/2025

Fast friendly service

KIMES, JESSLEE

6/20/2025

Richard, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HURRICANE, WV

Peter S|2022 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Took longer than usual. Put new air filter in but apparently did not reset computer. Still showing 25% left. Other than that it was fine

6/20/2025

Peter, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (740) 992-6614 so we can discuss your experience further. We look forward to hearing from you.

Business Response

LITTLE HOCKING, OH

Joe L|2006 GMC Sierra

Confirmed Service Customer

6/19/2025

Didn't appreciate being charged 130.00 dollars for a diagnosis on my truck without a resolution on what to do to fix. Accept to spend more money on bothing

6/20/2025

Joe, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (740) 992-6614 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

POMEROY, OH

Richard J|2025 GMC Sierra 1500

Confirmed Service Customer

6/20/2025

Almost excellent salesperson a little slow on getting back to me

6/23/2025

Richard, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

BELMONT, OH

Camren M|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/24/2025

Roger my sales rep was excellent to work with.

WALKER,ROGER

6/25/2025

Camren, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MIDDLETOWN, IN

Demetrius B|2025 GMC Sierra 1500

Confirmed Sales Customer

6/25/2025

Good

HARRISON, AMY

6/25/2025

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GLEN DANIEL, WV

Tyra V|2025 Chevrolet Traverse

Confirmed Service Customer

6/27/2025

Everyone is very nice makes sure you’re taken care of and appt was pretty fast which is great!

6/29/2025

Tyra, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PARKERSBURG, WV

Charles F|2025 GMC 1500 Sierra

Confirmed Service Customer

6/25/2025

Great job

6/26/2025

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

GALLIPOLIS, OH

Scott M|2023 GMC Sierra 1500

Confirmed Service Customer

6/25/2025

Entire staff is extremely nice and professional.

6/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ATHENS, OH

Bryan S|2025 GMC Sierra 1500

Confirmed Sales Customer

6/26/2025

Really enjoyed doing business with Mark Porter again. This is the second vehicle I’ve purchased from you all, and both times have been smooth. Tommy and the finance manager made everything easy.

LAFRANCE, THOMAS

6/27/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

GRAYSON, KY

Roger C|2024 Chevrolet Trax

Confirmed Service Customer

6/27/2025

They fixed my problem, we got an appointment quickly and everyone was courteous.

6/29/2025

Roger, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

POMEROY, OH

Dale W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/28/2025

Just drove by truck to see if the mechanic could hear the squeak that I've been complaining about ever since about ever since about the truck and checked the front wheel and charged me almost $149. I am very disappointed

6/30/2025

Dale, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (740) 992-6614 so we can work towards a resolution.

Business Response

BELPRE, OH

Timothy C|2021 GMC 1500 Sierra

Confirmed Service Customer

6/28/2025

Great service and friendly staff.

6/30/2025

Timothy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RAVENSWOOD WV, WV

Erin N|2023 GMC Yukon XL 1500

Confirmed Service Customer

6/29/2025

Staff kept me informed when the programming of my replacement key was going to take longer than expected.

6/29/2025

Erin, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LOONEYVILLE, WV

Dana L|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2025

Confident, qualified personnel that has always had my best interest in mind. I’ve not had any issues with any of your service team

6/30/2025

Dana, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LITTLE HOCKING, OH

Brian K|2023 GMC Sierra 1500

Confirmed Service Customer

6/27/2025

Brady was there to check me in, and he’s always so friendly. Schedule time got started and Mankin kept me updated on what was going on with the service. Definitely will continue to have my GMC serviced at Mark Porter and my future purchases of vehicles.

6/29/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

GALLIPOLIS, OH

Christy R|2019 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

NA

7/1/2025

Christy, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RACINE, OH

Jeri K|2018 GMC Acadia

Confirmed Service Customer

6/30/2025

Friendly and helpful people.

7/1/2025

Jeri, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

PT PLEASANT, WV

Joseph C|2025 GMC Sierra 1500

Confirmed Service Customer

7/1/2025

It took almost 2 hours to complete the oil change service. I was not expecting to sit that long at the dealership.

7/3/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (740) 992-6614 so we may identify ways to improve your experience.

Business Response

RACINE, OH

Kaye H|2020 GMC Canyon

Confirmed Service Customer

7/2/2025

I checked in a bit early and they took me in. Stayed at dealership until the work was done. All routine .

7/4/2025

Kaye, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

Business Response

WEST UNION, WV

Colby M|2025 Chevrolet 1500 Silverado

Confirmed Service Customer

7/3/2025

Great experience, My salesman Jesse was wonderful! Very helpful!

7/6/2025

Colby, thank you for your kind review; we are happy to pass along your comments to Jesse here at Mark Porter Chevrolet GMC! We look forward to your next visit! Take care!

Charles R|2025 GMC Sierra 1500

Confirmed Sales Customer

7/3/2025

Everything was fine until Used car manager said I had a steering problem with my trade in. I took it to another gym dealer and they said there was nothing wrong

WALKER,ROGER

7/6/2025

Charles, we appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our manager at (740) 992-6614 so we can make your experience a positive one.

Business Response

VINCENT, OH

Philip M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/3/2025

I felt I got a very good deal on the new Chevy Silverado 1500 I purchased. Mark Porter always seems to have the best prices around and the process of buying a new vehicle from your dealership has been stress free and a pleasure to do business with. This is the second new vehicle I have purchased there in the last few years and I will continue to do so in the future.

KIMES, JESSLEE

7/6/2025

Philip, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STOCKPORT, OH

Troy B|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

7/1/2025

Salespeople as well as finance manager were very courteous friendly as well as professional

FELTS, KYLE

7/4/2025

Troy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FRAZIERS BOTTOM, WV

Joshua E|2025 GMC Sierra 1500

Confirmed Sales Customer

7/3/2025

Very easy and smooth purchase experience

CHAMPLIN, CORY

7/6/2025

Joshua, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

VIENNA, WV

Paul W|2025 GMC Acadia

Confirmed Sales Customer

7/4/2025

Very good to deal with

LAFRANCE, THOMAS

7/7/2025

Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

VINCENT, OH

Brad K|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/7/2025

Greg Koons is an awesome sales rep. This was our 5th car we bought from him! Will continue to keep coming back

KOONS, GREGORY

7/8/2025

Brad, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

NELSONVILLE, OH

Joan A|2016 Buick LaCrosse

Confirmed Service Customer

7/7/2025

I always feel like both me and my car are treated well here. Staff is always nice.

7/8/2025

Joan, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RACINE, OH

Tyler H|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/8/2025

Good

ASHLEY, JOSHUA

7/9/2025

Tyler, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CANTON, PA

Gary P|2024 GMC Sierra 1500

Confirmed Service Customer

7/8/2025

You done good

7/9/2025

Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PARKERSBURG, WV

Thomas L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/9/2025

No comment

7/11/2025

Thomas, thank you for the five star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WATERFORD, OH

James L|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

7/10/2025

It was a pleasure dealing with Kyle. He did a great job!

FELTS, KYLE

7/13/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

OAK HILL, OH

Timothy P|2021 Chevrolet Spark

Confirmed Service Customer

7/3/2025

Always fast, reliable, and reasonably priced.

7/6/2025

Timothy, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHESHIRE, OH

Hannah H|2024 Chevrolet Traverse

Confirmed Service Customer

7/5/2025

The service department guys were excellent from the minute I pulled on the lot!

7/7/2025

Hannah, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC - Service! We sincerely value your business and look forward to your next visit!

Business Response

MILLWOOD, WV

Penny M|2024 GMC Sierra 1500

Confirmed Service Customer

7/8/2025

Had a coupon to get an oil change and they recommended us to replace the our cabin filter.

7/9/2025

Penny, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GIVEN, WV

Robert W|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/9/2025

I was very comfortable working with Jesse Kimes. The selection of vehicles was impressive. The facilities were clean and welcoming. I felt no pressure to make a deal at any time which is refreshing.

KIMES, JESSLEE

7/10/2025

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ATHENS, OH

Diane L|2022 Chevrolet Traverse

Confirmed Service Customer

7/10/2025

Professional and friendly service

7/13/2025

Diane, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

CUTLER, OH

Charles S|2025 Chevrolet Trax

Confirmed Sales Customer

7/11/2025

Very Smooth! Excellent service!

FELTS, KYLE

7/14/2025

Charles, we are very happy to have provided you with such a positive experience! Thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

BIDWELL, OH

Ashlee C|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/11/2025

Friendly staff and not from just the rep selling the truck. The dealership was very clean and had what I needed for comfort during the buying process for my family and myself.

KOONS, GREGORY

7/14/2025

Ashlee, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH POINT, OH

Dixie H|2017 Chevrolet Cruze

Confirmed Service Customer

7/14/2025

very helpful, considerate, and friendly service.

7/15/2025

Dixie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOCKINGPORT, OH

Gregg P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/15/2025

Friendly sales people

WALKER,ROGER

7/16/2025

Gregg, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

WILLIAMSTOWN, WV

Haley P|2025 GMC Terrain

Confirmed Sales Customer

7/15/2025

the salesmen handled a busy day very well. excellent service and answered all questions appropriately.

ASHLEY, JOSHUA

7/16/2025

Haley, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

PRESTONSBURG, KY

Jim B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/16/2025

Love going there, excellent staff. Brady is very good. I had my ac system charged/looked at and it still isn't working properly. Not very cold air at all

7/17/2025

Jim, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 992-6614 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

MARIETTA, OH

Kyle G|2025 GMC Yukon XL

Confirmed Sales Customer

7/17/2025

Amazing experience! Great communication

WRIGHT, BRIDGET

7/18/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LONG BOTTOM, OH

James H|2025 GMC Sierra 1500

Confirmed Sales Customer

7/17/2025

Found 2 trucks on dealers website. Called and made appointment to test drive. Morning of visit I verify i would be there. Both trucks were not ready to test drive and were on empty amd covered on plastic. We did pull the plastic off the seats of the charcoal truck one and did short drive. The salesman was showing me all the features and especially the trailer cameras. Told him can't wait to pull my boat with this system, love the blind spot mirrors. We walked over to the Matalic truck. It had not been touch from delivery. I liked the color better. We took the two window stickers and compared. Only different we seen was it had the X31 package. We didn't realize it only had the back up camera. I realized when I took it home and was setting up with my info. Called and asked what I can do. Was told come back today and exchange for the charcoal truck or keep the Matalic truck. I asked to help have cameras installed. I called and was told that parts and labor were going to be $2,149 plus tax. The GMC website for this location has $1249 for system and for $349 install plus tax. I was told the My-GMC prices were wrong. I called the dealer in Circleville and they helped me ordered using my GMC app. Told we about the coupons available. I ordered had delivered to them and install was $200. Total price $1166 plus tax. So the dealer I purchased the truck wants to over charge me $1000! They were not helpful al all.

LAFRANCE, THOMAS

7/18/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (740) 992-6614 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

LOGAN, OH

Sarah B|2026 GMC Terrain

Confirmed Sales Customer

7/18/2025

I enjoyed buying my car from you. It was a very easy process. I love my car!

WALKER,ROGER

7/21/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

GALLIPOLIS, OH

Devon T|2025 GMC Sierra 1500

Confirmed Sales Customer

7/11/2025

Everyone was very professional, the Kyle was able to thoroughly explain the process. Kyle made the experience as quick as he could and stress free.

FELTS, KYLE

7/14/2025

Devon, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NELSONVILLE, OH

Adria P|2025 Chevrolet Malibu

Confirmed Service Customer

7/14/2025

Good customer service and ca

7/15/2025

Adria, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

BIDWELL, OH

Thomas B|2022 Chevrolet Blazer

Confirmed Service Customer

7/15/2025

Excellent Service

7/16/2025

Thomas, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

SYRACUSE, OH

Chasity S|2022 Chevrolet Blazer

Confirmed Service Customer

7/16/2025

Excellent

7/17/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Cathy T|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

7/22/2025

Completely satisfied

7/23/2025

Cathy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RACINE, OH

Philip B|2025 GMC Sierra 1500

Confirmed Sales Customer

7/23/2025

Very helpful, polite, and went over vehicle options to help us understand how to operate them

CHAMPLIN, CORY

7/24/2025

Philip, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COTTAGEVILLE, WV

David R|2017 Chevrolet Camaro

Confirmed Service Customer

7/24/2025

Friendly people,return calls in a timely manner,good service,would recomend to other people

7/25/2025

David, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

RAVENSWOOD, WV

Timothy S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/24/2025

employees did a profession

KOONS, GREGORY

7/25/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RAVENSWOOD, WV

Wade C|2025 Chevrolet Trax

Confirmed Sales Customer

7/25/2025

Chris is a top notch salesman and has always been great to deal with on all of our purchases at Mark Porter. That is why we have sent many customers to him and will continue to do so

CARLIN, CHRISTOPHER

7/27/2025

Wade, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIPLEY, WV

Sherry S|2023 Chevrolet Traverse

Confirmed Service Customer

7/19/2025

I was told I didn't need to call in to check if the part for my car was in (part took almost 6 weeks to come in) I would receive a call when it arrived. I did not. I made a unnecessary trip to the dealership (about 40 miles). This isn't the first time I have been told they would do something didn't.

7/21/2025

Sherry, thank you for taking the time to leave us your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

WELLSTON, OH

Katherine S|2018 Buick Encore

Confirmed Service Customer

7/19/2025

Friendly and knowledgeable people

7/21/2025

Katherine, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LONG BOTTOM, OH

David F|2025 Chevrolet Colorado

Confirmed Sales Customer

7/24/2025

Sales person was very helpful in making the experience a good one.

WRIGHT, BRIDGET

7/25/2025

David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MARIETTA, OH

William F|2025 GMC Sierra 1500

Confirmed Sales Customer

7/24/2025

Great staff Easy transaction

FELTS, KYLE

7/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PICKERINGTON, OH

Charles E|2025 Chevrolet Trax

Confirmed Sales Customer

7/25/2025

This was the best car buying experience I’ve ever had! Cory is pleasant, knowledgeable, patient and extremely easy to talk to. He went out of his way to find what we wanted. Your finance manager, Bobby, was just as nice and helpful. This is the most honest and upfront dealership I’ve ever dealt with. No BS, just great customer service! I would buy another vehicle from you anytime! I have already recommended you to others!

CHAMPLIN, CORY

7/27/2025

Charles, thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

GALLIPOLIS, OH

Steven C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/29/2025

Service personal kind, knowledgeable, waiting area very comfortable, service work completed correctly and timely.

7/30/2025

Steven, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BIDWELL, OH

Linda M|2024 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Courteous and in and out in limited amount of time.

7/30/2025

Linda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLIPOLIS, OH

Darlene H|2024 GMC Terrain

Confirmed Service Customer

7/25/2025

You were fast and you washed my car!

7/27/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLAND, OH

Mark R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/26/2025

My truck was under warranty they ordered the parts the parts come in they did my truck they did a good job still test driving it they told me to drive it for 500 miles and let him know if they have any problems right now everything seems to be going well and we'll let the gentleman know as soon as we have an issue thank you have a wonderful day

7/28/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

THE PLAINS, OH

Stephen S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/29/2025

Check in was easy and service rep helped me get my GM rewards to pay for my service. Waiting area was comfy and clean and service was fast.

7/30/2025

Stephen, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WILLIAMSTOWN, WV

Justin W|2025 GMC Acadia

Confirmed Sales Customer

7/29/2025

Excellent service and extremely professional.

KOONS, GREGORY

7/30/2025

Justin, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BIDWELL, OH

Maranda B|2019 GMC Terrain

Confirmed Service Customer

8/2/2025

I have never had any issues while I’m there. Everyone e is always helpful and friendly.

8/4/2025

Maranda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

REEDSVILLE, OH

Dana D|2023 GMC Sierra 1500

Confirmed Service Customer

8/5/2025

Regular oil change and software update

8/6/2025

Dana, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GALLIPOLIS, OH

Stephen G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/5/2025

Good

WRIGHT, BRIDGET

8/6/2025

Stephen, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

TORONTO, OH

Tonda F|2017 Chevrolet Equinox

Confirmed Service Customer

8/5/2025

Everyone and everything was excellent

8/6/2025

Tonda, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC - Service and we hope to see you again soon!

Business Response

POMEROY, OH

Robbin J|2026 Chevrolet Equinox

Confirmed Sales Customer

8/5/2025

Both the salesman and the finance lady did an outstanding job taking care of our needs Thank You

WALKER,ROGER

8/6/2025

Robbin, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

LITTLE HOCKING, OH

John M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/29/2025

It was great

KIMES, JESSLEE

7/30/2025

John, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

POINT PLEASANT, WV

Bryan G|2025 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Great,in and out fast.

7/30/2025

Bryan, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

VINTON, OH

Joe S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/30/2025

Excellent people and great service

8/2/2025

Joe, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RAVENSWOOD, WV

Lita S|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

7/31/2025

Was able to get an appointment quickly. Dropped off vehicle on appt day. Checked in and was given a car to drive back home. Was called the next day before noon the vehicle was ready for pickup. I was at the dealership less than 15 each time. Very courteous people to help us.

8/3/2025

Lita, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOMONT, WV

Thomas B|2022 Chevrolet Blazer

Confirmed Service Customer

8/4/2025

Prompt service

8/5/2025

Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SYRACUSE, OH

Jordan K|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

8/4/2025

Easy scheduling and pick up

8/6/2025

Jordan, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

POMEROY, OH

Peter S|2022 Chevrolet Equinox

Confirmed Service Customer

8/8/2025

My service appointment went as planned. Waited in clean comfortable waiting area.

8/11/2025

Peter, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

LITTLE HOCKING, OH

Terry L|2023 GMC Acadia

Confirmed Service Customer

8/9/2025

Friendly saleman, clean aareas and knows what we were looking for.

8/11/2025

Terry, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

WATERFORD, OH

Tana G|2025 GMC Sierra 1500

Confirmed Service Customer

8/11/2025

Great

8/14/2025

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

BIDWELL, OH

Stephen H|2025 GMC Sierra 1500

Confirmed Sales Customer

8/9/2025

I liked the fact that my salesperson was not pushy. That doesn't work for me.

CHAMPLIN, CORY

8/11/2025

Stephen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RACINE, OH

Karissa C|2025 Chevrolet Trax

Confirmed Service Customer

8/9/2025

Very professional and nice, service was done in a timely manner with others

8/11/2025

Karissa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERFORD, OH

Patricia L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/10/2025

Proficient and courteous always!

8/12/2025

Patricia, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RIPLEY, WV

David R|2017 Chevrolet Camaro

Confirmed Service Customer

8/11/2025

Very satisfied with my experiences at Mark Porter,Mike Porter, stayed on top of thing's, my cars back on the road,Thanks again guys.

8/13/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

RAVENSWOOD, WV

Gary P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/12/2025

1st we went down. They didn’t try very hard that day to make a deal. But when we left. They called back. Went down the following weekend and was able to get what we needed

UNDERWOOD, GARRETT

8/14/2025

Gary, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

LAURELVILLE, OH

Dustin H|2024 Chevrolet Silverado EV

Confirmed Sales Customer

8/13/2025

Jesse make the experience worth the trip from Pitt’s

KIMES, JESSLEE

8/15/2025

Dustin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW BETHLEHEM, PA

Ronald B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/13/2025

Great experience and helpful staff. Kyle did a great job.

FELTS, KYLE

8/15/2025

Ronald, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW HAVEN, WV

Melinda K|2019 GMC Acadia

Confirmed Service Customer

8/13/2025

Repair was quick and reasonably priced. Staff kept me informed. Excellent service.

8/15/2025

Melinda, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLIPOLIS, OH

Wesley A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/14/2025

It was a pleasant experience from start to finish.

FELTS, KYLE

8/16/2025

Wesley, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COOLVILLE, OH

Kevin G|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/13/2025

I was Completely satisfied with the service department

8/14/2025

Kevin, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

COTTAGEVILLE, WV

Miranda M|2026 Chevrolet Traverse

Confirmed Service Customer

8/13/2025

It was great and easy to buy my first new car.

8/16/2025

Miranda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

POMEROY, OH

Lisa H|2025 GMC Sierra 1500

Confirmed Sales Customer

8/15/2025

There is a great selection of vehicles on the lot. Kyle Felts and Megan with finance, were awesome! All of our questions were answered promptly and in great detail. In a few years I'll be purchasing an SUV, and I'll be coming back to Mark Porter, and requesting Kyle to help us find the right one. Thank you! 10 Stars (if that were possible) for Kyle, Meghan and Mark Porter auto.

FELTS, KYLE

8/17/2025

Lisa, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FLEMING, OH

Patrick S|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

8/15/2025

Always consistent, friendly and

8/17/2025

Patrick, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GALLIPOLIS, OH

David R|2017 GMC 1500 Sierra

Confirmed Service Customer

8/15/2025

All very good...staff friendly and helpful

8/18/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

THE PLAINS, OH

Chris W|2022 Chevrolet Tahoe

Confirmed Service Customer

8/18/2025

I had excellent service on my visit. Everyone was very friendly and knowledgeable throughout the intire dealership.

8/19/2025

Chris, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLIPOLIS, OH

Scott R|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

8/19/2025

Your sales lady Bridget Wright saved the sale the gentleman that I spoke to that I came up there to see did not have time for me and was way in over his head. They directed me to Bridget. She answered every question that I have and I have the new truck now.

WRIGHT, BRIDGET

8/20/2025

Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

GRAYSON, KY

David D|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/20/2025

Quick and easy

8/21/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

ROSEVILLE, OH

Johnie B|2008 GMC Sierra

Confirmed Service Customer

8/20/2025

I got my recall done on my truck and I received the best greeting from the service team member. And my truck was fixed within about 30min. Whenever I’m going to purchase a vehicle I’m definitely going to do business with Mark Porter ! 👍🏾

8/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

RIPLEY, WV

Michael A|2019 Chevrolet Colorado

Confirmed Service Customer

8/20/2025

Very good

8/21/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

PARKERSBURG, WV

Natalie M|2025 Chevrolet Trax

Confirmed Sales Customer

8/20/2025

The salesman was very helpful in taking care of needs regarding purchasing a vehicle. I was very satisfied with sales and finance department l.

CARLIN, CHRISTOPHER

8/21/2025

Natalie, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MIDDLEPORT, OH

J Gregory R|2025 GMC Sierra 1500

Confirmed Sales Customer

8/20/2025

Josh was very helpful in showing me the trucks I was interested in. I purchased one of the trucks I had seen on the mark porter website and am very happy with the purchase.

ASHLEY, JOSHUA

8/21/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOGAN, OH

Randall J|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/21/2025

Friendly service

8/22/2025

Randall, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PATRIOT, OH

David K|2017 Chevrolet Volt

Confirmed Service Customer

8/21/2025

Quoted 1000.00 billion was 1177.00 I had to drive back to service center to put air in front tire because it was pulling to the left after a front end alignment I’m not sure I got but paid for .

8/22/2025

David, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (740) 992-6614 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MILLFIELD, OH

Steven K|2025 GMC Sierra 1500

Confirmed Sales Customer

8/21/2025

Amy Harrison was wonderful to deal with and very helpful. Took time to explain new option on my GMC.

HARRISON, AMY

8/24/2025

Steven, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAINT MARYS, WV

Vicki W|2024 Chevrolet Malibu

Confirmed Service Customer

8/21/2025

Everything thoroughly checked

8/24/2025

Vicki, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

NELSONVILLE, OH

Ralph R|2025 GMC Sierra 1500

Confirmed Sales Customer

8/14/2025

Just a great experience. The office area was quiet, comfortable, and the salesperson was very helpful.

UNDERWOOD, GARRETT

8/16/2025

Ralph, thank you so much for your positive comments about Mark Porter Chevrolet GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MASON, WV

Brandon C|2025 GMC Sierra 1500

Confirmed Service Customer

8/14/2025

This was my first service with you guys and I have to say, I was left very disappointed from the start. The gentleman who signed me in and took my keys gave me no direction as to where to go or what to do, I.e if I needed to sign anything or what. He just took my keys and started taking pictures of my truck on an iPad with no further direction or dialogue (again, this was my first experience there so I wasn’t sure of the process). After this, it took two and a half hours for an oil change and tire rotation. The service tech did explain that he was the only one there, so I can understand this. He was very polite and cordial. Finally, I could be wrong, but I was under the impression that during my first service the DEF system was supposed to be topped off and it was not. I did not notice this until I was half way home.

8/17/2025

Brandon, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (740) 992-6614 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

ATHENS, OH

Chris B|2023 Chevrolet Equinox

Confirmed Service Customer

8/16/2025

Everyone was polite and helpful

8/18/2025

Chris, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LOGAN, OH

Ronnie P|2023 Buick Encore GX

Confirmed Service Customer

8/16/2025

Fast

8/18/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

VINTON, OH

Michael T|2021 GMC 1500 Sierra

Confirmed Service Customer

8/19/2025

As usual the service was great and it didn't take all day.

8/20/2025

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MARIETTA, OH

Ralph M|2024 GMC Terrain

Confirmed Service Customer

8/19/2025

Great people

8/20/2025

Ralph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BIDWELL, OH

Theodore M|2025 GMC Sierra 1500

Confirmed Service Customer

8/21/2025

Clean,well organized service department.

8/22/2025

Theodore, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAINT MARYS, WV

Tommy T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/22/2025

Everything went well prices and trade in was good

WALKER,ROGER

8/25/2025

Tommy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JACKSON, OH

John B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/21/2025

Great service respectful employees

KIMES, JESSLEE

8/24/2025

John, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Joshua H|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

8/22/2025

Always great service and great people at Mark Porter Chevy. Garrett Underwood is a fantastic salesman.

UNDERWOOD, GARRETT

8/24/2025

Joshua, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

RACINE, OH

Douglas H|2026 GMC Terrain

Confirmed Sales Customer

8/25/2025

Great salesperson and customer experience

HARRISON, AMY

8/25/2025

Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We look forward to your next visit! Take care!

Business Response

MARIETTA, OH

Michael H|2025 Chevrolet Trax

Confirmed Service Customer

8/25/2025

nice qualified and friendly staff everything went like clockwork

8/26/2025

Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

POINT PLEASANT, WV

Michael B|2025 GMC Acadia

Confirmed Service Customer

8/27/2025

The dealership was helpful. The delay in getting the part was not due to the dealership, but due to GM. The staff was very courteous and helpful. The service department and the individuals in the service department very courteous and explained the issues I was having with the Acadia.

8/28/2025

Michael, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MARIETTA, OH

Robert R|2025 GMC Sierra 1500

Confirmed Service Customer

8/27/2025

Good visit

8/28/2025

Robert, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

Business Response

MALTA, OH

Margaret S|2022 Buick Encore GX

Confirmed Service Customer

8/30/2025

Great service!!

9/1/2025

Margaret, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Business Response

MIDDLEPORT, OH

Larrey C|2025 Chevrolet Trax

Confirmed Sales Customer

9/1/2025

They went out of their way to help us very pleased with the service

WALKER,ROGER

9/3/2025

Larrey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MARIETTA, OH

Karen H|2024 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

Always great customer service!

9/2/2025

Karen, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

THE PLAINS, OH

Laurence H|2024 Chevrolet Suburban 1500

Confirmed Service Customer

8/26/2025

Prompt and did a good job.

8/27/2025

Laurence, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RAVENSWOOD, WV

Timothy A|2025 GMC Sierra 1500

Confirmed Sales Customer

8/26/2025

A great place to buy a vehicle the staff is friendly and professional with no pressure atmosphere or staff standing over. Nice clean facility the location was easy to find.

HARRISON, AMY

8/27/2025

Timothy, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLARKSBURG, WV

James A|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/8/2025

Garrett done a great job very helpful and courteous. I had a good experience at the dealership.

UNDERWOOD, GARRETT

9/8/2025

James, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SCOTT DEPOT, WV

Judith D|2019 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

Fast, friendly service.

9/11/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

RIPLEY, WV

Robert W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/11/2025

Satisfactory

9/11/2025

Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ATHENS, OH

Wesley A|2026 Chevrolet Silverado 1500

Confirmed Service Customer

9/11/2025

Came in for my first oil change & tire rotation. I don’t believe either were done. I had the service writer check the oil with me. The dip stick was still showed dirty oil. The tires were definitely NOT rotated & sir pressures were not checked. The right front tire was at 31 pounds. The service writer had a guy go get a manual gage. It was still at 31 pounds. I cancelled my extended warranty & I will not darken your door again. I just ordered a new Vette from Don Wood. Hopefully their service department will me more trustworthy.

9/12/2025

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (740) 992-6614 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

COOLVILLE, OH

Gary R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/12/2025

Very prompt and courteous. Mark Porter Chevrolet has a stellar service department.

9/15/2025

Gary, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

EVANS, WV

Daniel S|2018 Chevrolet Colorado

Confirmed Service Customer

9/12/2025

Truck had a check engine light for emission diagnostic according to onstar that I wanted looked at while I was there. It was not addressed

9/15/2025

Daniel, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 992-6614 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ATHENS, OH

Josetta N|2019 GMC Acadia

Confirmed Service Customer

9/2/2025

It was very satisfactory!

9/3/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Porter Chevrolet GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MASON, WV

William B|2024 GMC Sierra 1500

Confirmed Service Customer

9/8/2025

Very friendly and also serviced quickly. Would recommend to any one who needs service and sales.

9/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHARLESTON, WV

Daniel K|2025 Chevrolet Trax

Confirmed Service Customer

9/10/2025

Great perfessional staff and service.

9/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

LETART, WV

Phillip C|2018 GMC 1500 Sierra

Confirmed Service Customer

9/10/2025

Everything was good

9/11/2025

Phillip, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MINERAL WELLS, WV

Sheila B|2023 GMC Sierra 1500

Confirmed Service Customer

9/12/2025

As always the people in the service department that I dealt with were very nice. Got my truck serviced & washed in a timely manner! I have no complaints at all!!

9/15/2025

Sheila, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLE GROVE, WV

Jonathan K|2025 Chevrolet Traverse

Confirmed Sales Customer

9/15/2025

As far as dealerships go, Mark Porter Chevrolet GMC Buick was a cut above, with a clean environment and chairs that weren't worn out (like the last Ford dealer I went to). Also, the salesperson that serviced my enquiry was pleasant and efficient, and didn't smell of cigarette smoke (again, like the Ford dealer). As far as the actual sales experience, it was a typical dealership sale, with the usual negotiation tactics being used. I was able to meet the General Manager, which I appreciated.

HART,KATE

9/16/2025

We are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

NEW ALBANY, OH

Delores J|2020 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Well it certainly cost more than I was planning on paying for an oil change, tire rotation and cabin filter. Unfortunately it required tire sensors. Which I think should have been under warranty yet. My 2011 Equinox has over 100,000 miles and hasn’t required them. Anyway it’s nice to have them.

9/16/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHSIDE, WV

Michael J|2025 GMC Sierra 1500

Confirmed Sales Customer

9/16/2025

Everyone was polite and easy to deal with. One of the best places I’ve dealt with

FELTS, KYLE

9/17/2025

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Matthew H|2023 GMC Acadia

Confirmed Service Customer

9/17/2025

Everything went great. Very friendly staff and informative of everything that was done to my vehicle.

9/18/2025

Matthew, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GALLIPOLIS, OH

Marvin S|2026 GMC Sierra 1500

Confirmed Sales Customer

9/17/2025

Garrett is very knowledgeable and courteous. A pleasure working with him, as well the other folks that had a hand in my transactions. 5 stars.

UNDERWOOD, GARRETT

9/18/2025

Marvin, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GLOUSTER, OH

Douglas B|2025 GMC Sierra 1500

Confirmed Service Customer

9/18/2025

Good. Greeted with a smile. Service completed in a timely manner. Appreciate the wash, but it misses the rear of the truck

9/21/2025

Douglas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RIPLEY, WV

Harold L|2025 GMC Sierra 1500

Confirmed Sales Customer

9/19/2025

I WAS HAPPY WITH THE EXPERIENCE THANKS ROGER

WALKER,ROGER

9/22/2025

Harold, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LUCASVILLE, OH

Travis W|2025 Chevrolet Trax

Confirmed Sales Customer

9/19/2025

great service as always

ASHLEY, JOSHUA

9/22/2025

Travis, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ALBANY, OH

Shawn M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/20/2025

Waited 3 hours for service on my truck. Oil change, cabin filter, tire repair.

9/22/2025

Shawn, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

CHESHIRE, OH

John L|2025 GMC Yukon

Confirmed Sales Customer

9/23/2025

Prompt, courteous, knowledgeable.

KOONS, GREGORY

9/24/2025

John, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHARLESTON, WV

Mohammad M|2025 GMC HUMMER EV SUV

Confirmed Sales Customer

9/23/2025

Worked with salesperson Tommy. He was amazing throughout the whole process. We drive in from Cleveland and we couldn’t have been happier with our purchase. Tommy did a phenomenal job getting our deal done and helping us with all our questions. We will definitely recommend this dealership to others. The financial department woman we worked with was also great, unfortunately I don’t remember her name. Thanks to Tommy and everyone at Mark Potter dealership.

LAFRANCE, THOMAS

9/24/2025

Mohammad, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

STRONGSVILLE, OH

Harold P|2024 GMC Sierra 1500

Confirmed Service Customer

9/13/2025

2 hours for oil change and service, was a bit long

9/15/2025

Harold, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (740) 992-6614.

Business Response

ATHENS, OH

Kenneth H|2026 GMC Terrain

Confirmed Sales Customer

9/15/2025

Helped with issues and made it right

WRIGHT, BRIDGET

9/16/2025

Kenneth, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTH BLOOMFIELD, OH

Cheryl S|2024 Chevrolet Trax

Confirmed Service Customer

9/15/2025

Good service. Very polite.

9/16/2025

Cheryl, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESHIRE, OH

Kevin S|2026 GMC Sierra 1500

Confirmed Sales Customer

9/16/2025

Very smooth and easy transaction. Absolutely no snags on anything. Would highly recommend.

WALKER,ROGER

9/17/2025

Kevin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLD SPRING, KY

Steven N|2014 GMC Terrain

Confirmed Service Customer

9/17/2025

Brady,as always.was amazing. Always friendly and helpful

9/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

POINT PLEASANT, WV

Stacy T|2026 Chevrolet Silverado 3500 HD

Confirmed Service Customer

9/19/2025

I wish the process was faster. I did the deal on line and I thought I would be in and out. I was still there for 3 hours.

9/22/2025

Stacy, we truly appreciate your honest feedback. Please reach out to us at (740) 992-6614 so we may identify ways to improve your experience.

Business Response

UNIONTOWN, OH

Ronald H|2026 Chevrolet Traverse

Confirmed Sales Customer

9/19/2025

The . buying process was quick and easy. Amy Harrison was a great help and very kind l

HARRISON, AMY

9/22/2025

Ronald, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

REEDSVILLE, OH

Robin D|2024 Chevrolet Trax

Confirmed Service Customer

9/22/2025

The staff is always friendly and helpful. All visits run smoothly and very professional…..very pleased with the service!

9/23/2025

Robin, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STOUTSVILLE, OH

Deborah H|2022 GMC Terrain

Confirmed Service Customer

9/22/2025

Friendly and prompt

9/23/2025

Deborah, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

POMEROY, OH

Douglas M|2026 GMC Acadia

Confirmed Sales Customer

9/23/2025

Salesperson Amt Harrison went out of here way to see that my wife and I were promptly took care of. She is a true professional at her job! I would highly recommend her to any one wanting to buy a GM product.

HARRISON, AMY

9/24/2025

Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! Thanks again for the recommendation, and have an amazing day!

Business Response

WEST UNION, OH

Bobbie P|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/23/2025

People were nice but I was disappointed with the timing of my oil change. My appointment was at 11:00, I got there 10 minutes early, pulled in, went to the waiting area, finally at 12:18, they came and told me my car was ready. I missed an extra hour of work because it took so long. It is disappointing when you have an appointment but have so many people ahead of you that it takes almost an hour and a half just to get an oil change. I drive around 25 minutes one way and having it take so long, I had to miss more work than I planned. So I am a bit disappointed about that.

9/24/2025

Bobbie, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATHENS, OH

Samuel W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/24/2025

Very good

KIMES, JESSLEE

9/25/2025

Samuel, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

CHILLICOTHE, OH

Kevin G|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/26/2025

I called they got me appointment as soon as they could get me in....I drop truck off a little early and soon as they got it done they called me...They was nice and polite and very helpful .

9/29/2025

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COTTAGEVILLE, WV

Toby O|2026 GMC Sierra 1500

Confirmed Sales Customer

9/27/2025

We have bought our last two vehicles at mark porters. Very friendly and easy to talk to

CARLIN, CHRISTOPHER

9/29/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

Business Response

NEW HAVEN, WV

Ralph H|2024 Chevrolet Equinox

Confirmed Service Customer

10/4/2025

I was treated well. They always take care of my car well and are trustworthy and professional.

10/6/2025

Ralph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLOUSTER, OH

James R|2026 GMC Sierra 1500

Confirmed Sales Customer

10/7/2025

Jessie Kimes helped me with my purchase of my 2026 GMC AT4 and did an excellent job. He was very helpful in assisting with any questions I had.

KIMES, JESSLEE

10/8/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MASON, WV

Linda B|2026 GMC Terrain

Confirmed Sales Customer

9/23/2025

Very kind and patient.

KOONS, GREGORY

9/24/2025

Linda, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LOWELL, OH

Tonja H|2024 GMC Yukon

Confirmed Service Customer

9/23/2025

They worked very hard to resolve thee issue & accommodate me

9/24/2025

We are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

RACINE, OH

Leslea N|2026 Chevrolet Traverse

Confirmed Sales Customer

9/25/2025

3rd time shopping at a Mark Porter dealership, 2nd at Chevy all experiences were great!

WRIGHT, BRIDGET

9/26/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We hope to see you soon!

Business Response

POMEROY, OH

Dana R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/25/2025

No complaints,everything was great

9/27/2025

Dana, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COTTAGEVILLE, WV

Daniel W|2024 GMC Yukon XL 1500

Confirmed Service Customer

9/29/2025

I took my 2024 Yukon XL Denali into Mark Porter Chevy GMC for the 6.2 recall. The people in service were very knowledgeable and quick to complete the recall process.

9/30/2025

Daniel, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

SEVEN HILLS, OH

James K|2021 GMC Yukon XL

Confirmed Service Customer

9/29/2025

Great job. Quick and efficient.

9/30/2025

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SYRACUSE, OH

Shaun T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/7/2025

Fantastic experience Garrett and Mike were great to work with

UNDERWOOD, GARRETT

10/8/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

SUGAR GROVE, OH

Krista D|2026 Chevrolet Traverse

Confirmed Sales Customer

10/8/2025

This is my second time buying a vehicle at Mark Porter in less than a year. Both times were great experiences! Roger and Katie made the experience great and I appreciate them so much.

WALKER,ROGER

10/9/2025

Krista, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

CHILLICOTHE, OH

Shirley F|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

I had a great experience with Brady worked with me to get my truck checked out and serviced. I would like to comment on Brady he is very helpful and cares about the Coustmer. I just don’t understand why an oil change is over $100. For a 2012 Tahoe. And less than $100. For a 2020 Silverado. Both with the same motor but the Silverado holds more oil. I’m going to have to find me a cheeper service if this Price continues to rise. When the price of oil has went down by the barrel. Thanks for listening.

10/9/2025

Shirley, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BELPRE, OH

Elmer M|2017 Buick LaCrosse

Confirmed Service Customer

10/10/2025

Had an appointment for oil change. Since we had four prior oil changes this one was free. They not only changed the oil but rotated the tires and checked other things as well. And even washed the car. There was no charge for any of this service and they did all of this in a timely manner. We were very pleased with the service department at Mark Porter and will continue to take our Buick there to have it serviced.

10/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Mark Porter Chevrolet GMC - Service and we hope to see you again.

Business Response

MINERAL WELLS, WV

Thomas K|2021 GMC 3500HD Sierra

Confirmed Service Customer

10/13/2025

Everything went according to the plan,

10/14/2025

Thomas, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ATHENS, OH

Luke L|2026 GMC Sierra 1500

Confirmed Sales Customer

10/13/2025

Everyone was friendly

KIMES, JESSLEE

10/14/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ATHENS, OH

Dana D|2023 GMC Sierra 1500

Confirmed Service Customer

10/14/2025

This was the second time I took my truck in for an ECM recall, and the lack of propulsion recall.The first time I took my vehicle in. I had a 7:45 appointment but they never started working on my truck until 10:15 that morning and then all they did was put my truck into the service bay and just left it set there none of the service people told me there was going to be a delay when I asked how much longer it was going to be they said possibly 1 to 2 hours so I got angry over the delay that’s why you make an early morning appointment so I asked for my truck back and left. So yesterday on 10/13 I took my truck back for the same two recalls this time they got started on it right away and did the two updates on the vehicle then gave me the vehicle back then on the way home my super cruise would not work so I called the dealership they said bring it back there.They said when they scanned the ECM it just got turned off so I left again still no super cruise so I went back to dealer they rescanned my truck and said the telemetrics module was corrupted, and they would have to order a new one and also during this time they had told me that I could consult my owners manual in my truck about how to use the super cruise but when I looked, my owners manual was not there my wife and myself are the only people with access to the vehicle and we didn’t take it out.

10/15/2025

Dana, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (740) 992-6614 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

GALLIPOLIS, OH

Robert J|2020 Chevrolet Malibu

Confirmed Service Customer

10/14/2025

Friendly and respectful on top of everything.

10/16/2025

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

REEDSVILLE, OH

Laurie C|2025 GMC Terrain

Confirmed Service Customer

10/7/2025

Friendly, fast service

10/8/2025

Laurie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BIDWELL, OH

Randy G|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Had an emergency problem that required immediate service. They got me in and worked on the problem

10/9/2025

Randy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ATHENS, OH

Daniel V|2026 GMC Sierra 1500

Confirmed Sales Customer

10/8/2025

Tommy did a fantastic job helping us thru the buy process.

LAFRANCE, THOMAS

10/9/2025

Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

EVANS, WV

Timothy S|2025 GMC 2500HD Sierra

Confirmed Sales Customer

10/8/2025

Great people to work with

HART,KATE

10/11/2025

Timothy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CEDARVILLE, NJ

Paul W|2025 GMC Acadia

Confirmed Service Customer

10/8/2025

Quick and friendly

10/11/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

VINCENT, OH

Kelly H|2024 GMC Canyon

Confirmed Service Customer

10/15/2025

Friendly staff. When I arrived my truck was taken back for service on time. The wait time was about right for the service being performed. I was very pleased overall.

10/16/2025

Kelly, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. We sincerely value your business and look forward to your next visit!

Business Response

LETART, WV

George R|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/15/2025

Good service, respectful!

10/17/2025

George, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

GLOUSTER, OH

Christopher S|2026 GMC Sierra 1500

Confirmed Sales Customer

10/16/2025

Worked out an acceptable deal for me as always.

HARRISON, AMY

10/18/2025

Christopher, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MIDDLEPORT, OH

Clifford G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/18/2025

Great

WALKER,ROGER

10/20/2025

Clifford, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WINFIELD, WV

Deborah S|2025 Chevrolet Trax

Confirmed Sales Customer

10/16/2025

Chris salesman made my experience so smooth. He explained everything so good. And Megan in finance so nice made sure I understood everything.

CARLIN, CHRISTOPHER

10/19/2025

Deborah, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, OH

Kenneth N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/20/2025

The salesperson was wonderful she helped us find what we were looking for.

HARRISON, AMY

10/21/2025

Kenneth, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MINERAL WELLS, WV

Zachary B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/21/2025

Great!!!

WALKER,ROGER

10/21/2025

Zachary, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MIDDLEPORT, OH

William K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/21/2025

The customer service with Joe is terrible and I don’t recommend dealing with him. The other guy in the service department is great and the mechanics I highly recommend. I would give it 5 stars if it wasn’t for Joe

10/22/2025

William, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (740) 992-6614 so we can assist you further.

Business Response

POINT PLEASANT, WV

Denise B|2018 GMC 1500 Sierra

Confirmed Service Customer

10/21/2025

I had an 8:30 appointment and was hoping to be on my way home before noon. I was told when making the appointment that I should allow around two and a half hours to get transmission fluid changed. I was awesome when they came out and told me my truck was finished. I was on my way home by 10:15. Prompt Service!

10/22/2025

Denise, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, OH

Kyle M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/21/2025

In and out within 30 minutes

10/22/2025

Kyle, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAINT MARYS, WV

Cynthia H|2026 GMC Sierra 1500

Confirmed Sales Customer

10/21/2025

This was our first long distance vehicle purchase and Mark Porter and the team of Chris Carlin and Greg Koons made the long distance drive worth it. The trade in and purchase went seamlessly!! They are a dealership of their word, because they honored everything they told me verbally on the phone before traveling five hours to their dealership! Thanks Chris and Greg!!

KOONS, GREGORY

10/22/2025

Cynthia, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

WOODBINE, MD

Melissa S|2025 GMC Acadia

Confirmed Sales Customer

10/18/2025

Garrett my salesman watch top notch! He was great showed me all the things on the vehicle to ensure I was safe! Set up all kinds of things for me like Apple CarPlay. I’m not tech savvy but he was so kind to set up everything and show me where things were! He did amazing and I’ll be back to get my next vehicle for sure. The process was easy and they are not pushy salesman they are very kind folks!

UNDERWOOD, GARRETT

10/20/2025

Melissa, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WASHINGTON, WV

Donald F|2017 GMC 1500 Sierra

Confirmed Service Customer

10/20/2025

Great job

10/21/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BELPRE, OH

John A|2024 GMC Sierra 1500

Confirmed Service Customer

10/21/2025

Very efficient and fixed the problem

10/21/2025

John, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

REEDSVILLE, OH

Louise E|2020 Buick Encore GX

Confirmed Service Customer

10/21/2025

I have 100% trust in the work you do. Thank you very much!

10/21/2025

Louise, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

POINT PLEASANT, WV

Paul M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/23/2025

I came from out of state. The process was great. Online team was good. Jesse was great. There was no pressure to act at all. New price was a great deal and the trade price was honest based on my market research. The only thing stopping it from being 5 stars was the amount of time I spent in the dealership signing and waiting to sign papers. I had my own financing, brought the check but it still took about 90 minutes start to finish without a test drive.

KIMES, JESSLEE

10/26/2025

We appreciate your positive review about your recent experience with us! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

HURRICANE, WV

Philip G|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/23/2025

excellent

ASHLEY, JOSHUA

10/26/2025

Philip, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PARKERSBURG, WV

Barry V|2024 GMC Sierra 1500

Confirmed Service Customer

10/23/2025

Great service

10/26/2025

Barry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RAVENSWOOD, WV

Matthew E|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/27/2025

Great Salesman

CHAMPLIN, CORY

10/27/2025

Matthew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WAVERLY, WV

Michael B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/24/2025

Good quick service

10/26/2025

Michael, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RIPLEY, WV

Paul U|2026 GMC Sierra 1500

Confirmed Sales Customer

10/25/2025

Hassle free

HARRISON, AMY

10/27/2025

We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WAVERLY, WV

William H|2025 GMC Yukon XL 1500

Confirmed Service Customer

10/26/2025

Had first new oil change in 2025 Yukon on 10/23/25. Drove home.All went well until next day and oil was all over my concrete drive. Had to have vehicle towed back to dealership on 10/24. Upon exam by service dept the oil filter was not tightend. Had to make special trip on 10/25 to pick-up vehicle. I was fortunate that I did not drive it from dealership somewhere else and all the oil would have exited vehicle and blown engine

10/27/2025

William, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Mark Porter Chevrolet GMC (740) 992-6614

Business Response

LETART, WV

James N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/28/2025

Roger was excellent. Your dealership sets the BAR on how a customer should be treated. Excellent !!!!!

WALKER,ROGER

10/29/2025

James, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MINFORD, OH

Kim M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/29/2025

Jesse Kimes is a pleasure to deal with. The entire staff is courteous and helpful.

KIMES, JESSLEE

11/1/2025

Kim, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CIRCLEVILLE, OH

Douglas D|2022 Chevrolet Trailblazer

Confirmed Service Customer

10/31/2025

got my 5th oil change free.for being with there oil change club.

11/3/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

REEDSVILLE, OH

Wesley D|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/31/2025

Great customer service

LAFRANCE, THOMAS

11/3/2025

Thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

COOLVILLE, OH

Summer F|2025 Chevrolet Trax

Confirmed Sales Customer

11/3/2025

Everything was so easy from the online application to the final paperwork. Everyone who helped me along the way was extremely kind and I felt extremely confident they had my best interest at heart.

KOONS, GREGORY

11/4/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

POMEROY, OH

Carl S|2025 GMC Sierra 3500 HD

Confirmed Service Customer

10/29/2025

Good folks to work with

10/30/2025

Carl, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RACINE, OH

Patrick M|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

10/29/2025

Very professional and friendly. Was given a thank you for your service coin which I was touched and honored to receive. Thank you for all you do! Patrick McQuade

10/31/2025

Patrick, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALBANY, OH

Robert M|2026 GMC Sierra 1500

Confirmed Sales Customer

10/30/2025

I was treated with respect and the staff was courteous.

LAFRANCE, THOMAS

11/2/2025

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Business Response

CANAL FULTON, OH

Brian L|2026 GMC Sierra 1500

Confirmed Sales Customer

10/30/2025

Chris and Cory were great! Very helpful in all areas! Parts dept. not so much.

CARLIN, CHRISTOPHER

11/2/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BIDWELL, OH

Herbert S|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

11/1/2025

Great.

11/3/2025

Herbert, thank you so much for the positive review! We hope you have a great day!

Business Response

LITTLE HOCKING, OH

Stephen W|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

11/1/2025

Chris was great to work with. Answered questions in timely manner even if not working that day.

CARLIN, CHRISTOPHER

11/3/2025

Stephen, thank you for your kind review; we are happy to pass along your comments to Chris here at Mark Porter Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS, OH

Bryan P|2024 GMC Canyon

Confirmed Service Customer

11/3/2025

Jerod was great.Got right in and out,as always it was a smooth and easy process.

BELPRE, OH

Grant D|2026 GMC Sierra 1500

Confirmed Sales Customer

11/4/2025

Very accommodating and fair. Were willing to work through any issues I had to get me the vehicle I came for.

LAFRANCE, THOMAS

11/5/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Porter Chevrolet GMC. We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

WEIRTON, WV

Scott B|2022 GMC Terrain

Confirmed Service Customer

11/5/2025

it is a very clean place, and everyone that you talk with is very professional.

11/6/2025

Scott, we're glad to hear you found our staff professional. If you have any further questions, please don't hesitate to reach out!

Business Response

WINFIELD, WV

Gavin T|2021 Chevrolet Colorado

Confirmed Service Customer

11/3/2025

Excellent service

WAYNESBURG, KY

Patricia H|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/5/2025

ALWAYS A GREAT EXPERIENCE.

11/6/2025

Patricia, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLIPOLIS FERRY, WV

Jason W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/5/2025

The staff were friendly, helpful and professional. We will definitely be return customers for future vehicles we purchase.

UNDERWOOD, GARRETT

11/6/2025

Jason, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WELLSTON, OH

Brenda P|2017 GMC Acadia

Confirmed Service Customer

11/5/2025

Nice and knowledgeable

11/6/2025

Brenda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WELLSTON, OH

Edward W|2026 GMC Terrain

Confirmed Sales Customer

11/6/2025

Roger in sales was excellent! We ask for things to go easy and no high pressure atmosphere. He did a great job getting us discounts that we qualified for! Excellent service!

WALKER,ROGER

11/7/2025

Edward, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

PROCTORVILLE, OH

Cara P|2025 Chevrolet Traverse

Confirmed Sales Customer

11/12/2025

Greg Koon was our Sales Rep and did an excellent job! He was very professional and kind.

KOONS, GREGORY

11/12/2025

Cara, we are very happy to have provided you with such a positive experience! Thank you again for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

JACKSON, OH

Dana D|2023 GMC Sierra 1500

Confirmed Service Customer

11/13/2025

They finally fixed my super cruise (this is the second time it’s messed up)the last time they said it died because of a software. Update.i really like the truck its feature and color.Ever since I have purchased this truck new I’ve had problems. glitches in the electronics where I would have to pull over and restart the truck plus the recall on the L87 engine the GMC fix was to dump heavier oil in it change the oil fill cap and install an insert in my owners manual unfortunately my owners manual is missing from my truck.since the 1st time I took my truck in for service on the engine which I they failed to perform I had a 7:45 AM appointment 2 hours and 30 minutes later my vehicle was still outside they hadn’t even started on it yet so I demanded my truck back.filled a customer service survey.Mark Porter only replied with a computer generated response no human reached out to me.

GALLIPOLIS, OH

Christopher Z|2024 GMC Sierra 2500 HD

Confirmed Service Customer

11/13/2025

Staff is friendly

11/14/2025

Christopher, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

NEW HAVEN, WV

Tiffany B|2020 Chevrolet Traverse

Confirmed Service Customer

11/5/2025

The service department goes above and beyond to assist

11/6/2025

Tiffany, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

MILLWOOD, WV

Steven N|2026 GMC Terrain

Confirmed Sales Customer

11/6/2025

Great salesman! Smooth experience

CARLIN, CHRISTOPHER

11/7/2025

Steven, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GALLIPOLIS FERRY, WV

Megan G|2026 Chevrolet Traverse

Confirmed Sales Customer

11/6/2025

Kyle was great.

FELTS, KYLE

11/7/2025

Megan, thank you for your kind review; we are happy to pass along your comments to Kyle here at Mark Porter Chevrolet GMC! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

CUTLER, OH

Jason G|2017 Chevrolet Traverse

Confirmed Service Customer

11/9/2025

They did what needed to be done and asked about any additional service. We were okay and went on our way.

11/10/2025

Jason, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GALLIPOLIS, OH

Kelly S|2025 GMC Sierra 1500

Confirmed Service Customer

11/10/2025

I was completely satisfied.

11/11/2025

We are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

CALDWELL, OH

Christopher S|2026 GMC Sierra 1500

Confirmed Service Customer

11/10/2025

Didn’t take long to do. Service advisor was very friendly and courteous a good experience overall.

11/11/2025

Christopher, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MIDDLEPORT, OH

Giles H|2022 GMC 3500HD Sierra

Confirmed Service Customer

11/13/2025

They do good

11/16/2025

Giles, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

RACINE, OH

Robert K|2021 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

Oil change and it was my free one

11/14/2025

Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

POINT PLEASANT, WV

Tracie W|2022 Chevrolet Suburban

Confirmed Service Customer

11/14/2025

Service was good, your business was really busy when I was there but all went well.

11/16/2025

Tracie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLIPOLIS, OH

Edward L|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/16/2025

Always friendly people in service and sales.

11/16/2025

Edward, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WAVERLY, OH

Stanley W|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/13/2025

Very quick, Thank you for taking care on situation.

11/14/2025

Stanley, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

SOUTHSIDE, WV

Herbert S|2026 GMC Sierra 1500

Confirmed Service Customer

11/13/2025

I drove in with no appointment. My truck was repaired and ready in an hour. Good coffee while I waited.

11/14/2025

Herbert, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

LITTLE HOCKNG, OH

Bryan P|2024 GMC Canyon

Confirmed Service Customer

11/13/2025

Went well as always,staff very respectful and courteous,oil change and tire rotation performed in a timely manner.

11/14/2025

Bryan, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

BELPRE, OH

Penny C|2022 Buick Encore GX

Confirmed Service Customer

11/13/2025

Excellent service

11/14/2025

Penny, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PATRIOT, OH

Jeffery B|2026 GMC Sierra 1500

Confirmed Sales Customer

11/14/2025

First and foremost, Amy Harrison was amazing and went above and beyond to get me the right truck for me. However, while she was out sick I spoke with Jesse Kimes to hold a red Chevy 1500 rst. After doing the credit app as he requested to “lock down” the truck, he proceeded to sell the truck. When questioned about it, he blamed it on a bogus “misunderstanding”. Then on top of that he failed to keep my 5pm confirmed meeting and when I arrived I was told he had left. Thankfully Amy was there at that point and was able to talk me down because I was ready to walk at that point. I asked her several times if there was an explanation and she had never received one. I also never spoke or even saw a manager about the situation. I have been in several sales positions throughout my career and would never treat a customer the way Jesse treated me! In my opinion he should have been fired or at the very least he needs to be put back in a cubical and Amy moved into his office because he has a lot more to learn about customer service and communication!!

HARRISON, AMY

11/17/2025

Jeffery, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 992-6614 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

POMEROY, OH

Jason T|2024 GMC Sierra 2500 HD

Confirmed Service Customer

11/14/2025

Great Dealership

11/17/2025

Jason, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

POINT PLEASANT, WV

Kimberly Y|2022 Chevrolet Colorado

Confirmed Service Customer

11/17/2025

We seemed to wait longer this time for oil change . Other than that, everything was great!!

11/18/2025

Kimberly, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JACKSON, OH

Kaye H|2020 GMC Canyon

Confirmed Service Customer

11/17/2025

Routine service. Got in quicker than I had anticipated.

11/17/2025

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

WEST UNION, WV

Mark S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/17/2025

Saleswoman Amy was great and very helpful

AMY HARRISON

11/18/2025

Mark, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DAVISVILLE, WV

Stephen B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/17/2025

Took truck back at 2:50 wasn’t done till 5, horrible wash job!!!

11/18/2025

Stephen, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (740) 992-6614.

Business Response

LETART, WV

David G|2026 GMC Sierra 1500

Confirmed Sales Customer

11/18/2025

Done a great job was was happy with the Experience

THOMAS LAFRANCE

11/20/2025

David, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Timothy C|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/18/2025

Kyle was a nice and professional young man that made the sale smooth and flawless. Very happy with the new truck and the buying process. This was my 2nd new AT4 diesel From this dealership, Mark Porter.

KYLE FELTS

11/20/2025

Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEVERLY, OH

Joseph F|2026 GMC Sierra 1500

Confirmed Sales Customer

11/20/2025

Very smooth process, everything was remote as I purchased the truck from out of state.

KYLE FELTS

11/22/2025

Joseph, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NORTH CHARELSTON, SC

Scott S|2022 GMC Yukon

Confirmed Service Customer

11/21/2025

Everyone is very professional. Bradwn kept me up to date on everything.

11/24/2025

Your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

Business Response

GALLIPOLIS, OH

Tommy V|2026 GMC Terrain

Confirmed Sales Customer

11/21/2025

It was ok.

GREGORY KOONS

11/24/2025

Tommy, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (740) 992-6614.

Business Response

LITTLE HOCKING, OH

Victoria W|2024 GMC Acadia

Confirmed Service Customer

11/23/2025

Always friendly,professional and very helpful. Always wash my car…love this.

11/25/2025

Victoria, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BIDWELL, OH

Brad S|2020 GMC 1500 Sierra

Confirmed Service Customer

11/18/2025

They have excellent customer service. Issue wasn’t detected at time of visit but left order open so if code comes back they can address it

11/19/2025

Brad, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GALLIPOLIS, OH

Anthony M|2025 GMC Sierra 3500 HD

Confirmed Service Customer

11/18/2025

Service was fast and mud flaps look great

11/20/2025

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC - Service

Business Response

ALBANY, OH

Tonja H|2024 GMC Yukon

Confirmed Service Customer

11/19/2025

Very accommodating & kept me informed

11/21/2025

Tonja, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RACINE, OH

Leanne V|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

11/19/2025

All went well fast and easy purchase!

11/21/2025

Leanne, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

SAN JUAN, TX

Melinda M|2026 GMC Sierra 1500

Confirmed Sales Customer

11/19/2025

It was a little slow due to the new computer system being implemented but the service was excellent! Everyone was courteous and friendly!

CHRISTOPHER CARLIN

11/22/2025

Melinda, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORTON, OH

Philip S|2026 GMC Sierra 1500

Confirmed Sales Customer

11/20/2025

I’ve bought all my trucks from Mark Porter very friendly and enjoyable

GARRETT UNDERWOOD

11/23/2025

Philip, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

NEW HAVEN, WV

Ronald T|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/22/2025

Always great service at Mark Porter

11/24/2025

Ronald, thank you so much for the positive review! We hope you have a great day!

Business Response

GALLIPOLIS, OH

Barbara T|2026 GMC Acadia

Confirmed Sales Customer

11/24/2025

Great experience - Very friendly people

GARRETT UNDERWOOD

11/25/2025

Barbara, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

Business Response

BLACKLICK, OH

Carol L|2018 Chevrolet Cruze

Confirmed Service Customer

11/24/2025

I have been getting my vehicles serviced through the service department along time. They always do a good job. They are always really nice to me. Appreciate them.

11/25/2025

Carol, thank you for choosing Mark Porter Chevrolet GMC as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NEW HAVEN, WV

Jesse R|2026 GMC Sierra 1500

Confirmed Sales Customer

11/25/2025

Kyle was awesome. Helped me find my dream truck

KYLE FELTS

11/26/2025

Jesse, we're happy to hear you had such a positive experience with our team! Thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

SLIPPERY ROCK, PA

Amy S|2025 Chevrolet Traverse

Confirmed Sales Customer

11/25/2025

Our experience was smooth and simple.

KYLE FELTS

11/26/2025

Amy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

JACKSON, OH

Gary P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/25/2025

Phone service and wait time was good. First impression in service department not bad but manager was overwhelmed by overbooked appointments. Needs not to show it but wasn’t extremely bad

11/26/2025

We appreciate your positive review about your recent experience with us! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (740) 992-6614.

Business Response

LAURELVILLE, OH

Dana L|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/27/2025

Great staff. Always concerned about what I need as a customer to have a good experience at the dealership.

11/27/2025

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LITTLE HOCKING, OH

John A|2024 GMC Sierra 1500

Confirmed Service Customer

11/27/2025

I got my oil changed and tires rotated. The staff was courteous. The price is reasonable too.

11/27/2025

John, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

REEDSVILLE, OH

Peggy S|2026 GMC Terrain

Confirmed Sales Customer

12/3/2025

Everyone was made it an easy process

KYLE FELTS

12/3/2025

Peggy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ATHENS, OH

Robert V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

.

BRIDGET WRIGHT

12/4/2025

Robert, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

POMEROY, OH

Michael P|2026 GMC Sierra 1500

Confirmed Sales Customer

12/4/2025

We purchased our 2nd truck with Mark Porter Dealership recently and the experience with the sales department was outstanding (Jessie). We drove 14 hours 2x to buy from this dealership. From the moment we walked in, they were transparent, patient, and honest about every detail. What stood out most is that they kept their word on everything they promised—a rarity these days. The entire process was smooth and straightforward. We truly appreciate their professionalism and integrity.

JESSLEE KIMES

12/6/2025

Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CORINTH, VT

Peter S|2026 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

In and out quick. Great service

11/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

LITTLE HOCKING, OH

Kimberly J|2025 Chevrolet Trax

Confirmed Sales Customer

11/27/2025

Everyone was friendly and while the car buying process is always long, everyone was pleasant and made the experience pain free. Kyle is a wonderful sales person. He is friendly, knowledgeable, but not pushy. I was so happy I got him as my sales person. He made me feel comfortable and answered all my questions with a smile!

KYLE FELTS

11/28/2025

We're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. Thank you so much again for your feedback! We hope you have a great day!

Business Response

ATHENS, OH

Annette H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/28/2025

I was greeted by friendly staff. Waiting area was clean. Everyone was friendly and nice.

11/29/2025

Annette, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WELLSTON, OH

Douglas W|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/1/2025

Everything went really good

CHRISTOPHER CARLIN

12/2/2025

Douglas, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PROCTOR, WV

Zachary P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/1/2025

All was good except for the service advisor Joe Scowden he was very unprofessional and nasty

12/2/2025

Zachary, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd be willing to provide more feedback, please reach out to us at (740) 992-6614 so we can assist you further.

Business Response

RACINE, OH

Lendal F|2025 GMC Sierra 1500

Confirmed Service Customer

12/1/2025

Friendly staff, very nice dealership. Service was finished in a very timely manner.

12/2/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BELLEVILLE, WV

Amy S|2026 GMC Terrain

Confirmed Sales Customer

12/2/2025

It was easy and excellent service from everyone w

CHRISTOPHER CARLIN

12/3/2025

Amy, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

GALLIPOLIS, OH

Daniel K|2025 Chevrolet Trax

Confirmed Service Customer

12/4/2025

Great customer service.

12/5/2025

Daniel, we really appreciate your positive review! If you're ever in need of more help, please let us know!

Business Response

LETART, WV

Brenda M|2013 GMC Terrain

Confirmed Service Customer

12/7/2025

Everything was perfect

12/8/2025

Brenda, your satisfaction is our top priority. We hope to see you soon!

Business Response

GALLIPOLIS, OH

Noah P|2026 Chevrolet Colorado

Confirmed Sales Customer

12/9/2025

Very professional

AMY HARRISON

12/9/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NELSONVILLE, OH

Mary C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/9/2025

Excellent

KYLE FELTS

12/10/2025

Mary, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Business Response

MALTA, OH

James C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/9/2025

This was my first trip to Mark Porter Chevrolet. I must say; I was quite impressed with the facility (neat & clean--immaculately so), the cordial staff and the amount of inventory of the property. My salesperson, Kate, was personable and professional. I honestly believe this was the first time I enjoyed the process of trading vehicles. I would recommend that you give Mark Porter consideration the next time you need a vehicle.

KATELYN HART

12/10/2025

James, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

COTTAGEVILLE, WV

Lora P|2025 GMC Terrain

Confirmed Service Customer

12/12/2025

Loved being updated through the whole process.

12/12/2025

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

GALLIPOLIS FERRY, WV

Jeri K|2018 GMC Acadia

Confirmed Service Customer

12/15/2025

Always friendly and helpful

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

PT PLEASANT, WV

Jo M|2023 GMC Acadia

Confirmed Service Customer

12/15/2025

Always do an excellent job. Worth the trip

12/16/2025

Thank you for choosing Mark Porter Chevrolet GMC as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

JACKSON, OH

Carla S|2019 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

My equinox battery died. Even though I didn't have an appointment, they got to it in a very timely manner. In all my years dealing with Mark Porter, I have never had anything less than excellent service. I know I can depend on them.

12/18/2025

Carla, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LONG BOTTOM, OH

Larrey C|2025 Chevrolet Trax

Confirmed Service Customer

12/17/2025

Great service

12/18/2025

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

MARIETTA, OH

Steven Z|2025 GMC Sierra 1500

Confirmed Service Customer

12/17/2025

Timely oil change and tire rotation

12/18/2025

Steven, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WATERFORD, OH

Carla S|2011 Chevrolet Silverado

Confirmed Service Customer

12/5/2025

Our vehicle had to be towed to Mark Porter's and, although we didn't have an appointment, they fixed it in a very timely manner. Their service is exemplary to say the least.

12/6/2025

Carla, your wonderful feedback and rating mean a lot to us. Thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again.

Business Response

LONG BOTTOM, OH

Christy R|2019 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

NA

12/9/2025

Christy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

RACINE, OH

Kathy C|2026 GMC Terrain

Confirmed Sales Customer

12/9/2025

This is the 3rd new vehicle I have purchased from the dealership. Everyone is always nice and treats me good. The process has always been smooth. My husband has also purchased 3 new trucks and I brought my granddaughter there to buy her first new car!

GREGORY KOONS

12/10/2025

Kathy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAMDEN, OH

Marvin D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/11/2025

Great experience!

CHRISTOPHER CARLIN

12/14/2025

Marvin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CIRCLEVILLE, OH

Theodore M|2025 GMC Sierra 1500

Confirmed Service Customer

12/11/2025

The shop addressed all my concerns.

12/12/2025

Theodore, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAINT MARYS, WV

Robert M|2020 GMC 1500 Sierra

Confirmed Service Customer

12/12/2025

Joe in service got my truck in very quickly and explained everything in detail. Great guy

12/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANGSVILLE, OH

Lee W|2026 Chevrolet Trax

Confirmed Sales Customer

12/13/2025

Salesman was friendly and very helpful.

CHRISTOPHER CARLIN

12/14/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

OAK HILL, OH

Teresa F O|2012 Chevrolet Equinox

Confirmed Service Customer

12/22/2025

Tara is one helpful employee!!! The young service writer is amazing!!!!!!!!! Thank God for extra repair warranties.

12/23/2025

Teresa, thank you for your kind review; we are happy to pass along your comments to Tara at Mark Porter Chevrolet GMC! We hope to be of service to you again in the future. Best wishes Mark Porter Chevrolet GMC

Business Response

LANGSVILLE, OH

Barbara G|2023 Buick Envision

Confirmed Service Customer

12/24/2025

Oil change was done promptly and car was washed even though it was freezing cold. Very pleased.

12/23/2025

Barbara, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WELLSTON, OH

Vicki K|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/17/2025

Employee’s very accommodating, knowledgeable, courteous and very nice.

12/18/2025

Vicki, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NEW HAVEN, WV

Erin A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/18/2025

Friendly helpful people

GARRETT UNDERWOOD

12/19/2025

Erin, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

POINT PLEASANT, WV

Gregory B|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/19/2025

pleasant

KATELYN HART

12/21/2025

Gregory, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEWLAND, NC

Natalie M|2025 Chevrolet Trax

Confirmed Service Customer

12/22/2025

The personal are very polite and helpful

12/22/2025

Natalie, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MIDDLEPORT, OH

Chadwick S|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

12/23/2025

They were very good to deal with on my purchase.

GREGORY KOONS

12/24/2025

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WAVERLY, OH

Pamela J|2020 GMC 2500HD Sierra

Confirmed Service Customer

12/24/2025

Great services and people

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

ALBANY, OH

Linda D|2022 Buick Encore GX

Confirmed Service Customer

12/25/2025

Very happy

12/25/2025

Linda, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

VINTON, OH

Tonja H|2026 GMC Sierra 1500

Confirmed Sales Customer

12/26/2025

Very accommodating & addressed any questions I had. Garrett was knowledgeable and easy to work with me.

GARRETT UNDERWOOD

12/26/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

RACINE, OH

Alexi G|2026 Chevrolet Trax

Confirmed Sales Customer

12/28/2025

I had an amazing experience at this dealership. This was my first time ever purchasing a car, and Amy made the entire process so easy and stress-free. She took the time to explain everything clearly and made sure I felt comfortable every step of the way. Amy in finance was also wonderful, professional, patient, and incredibly helpful. Together, they made what could have been an overwhelming experience truly enjoyable. I’m so grateful for their support and would highly recommend this dealership to anyone, especially first-time buyers.

AMY HARRISON

12/29/2025

Alexi, thanks for highlighting some of our staff who helped make this such a great experience! Thanks for the recommendation, and have an amazing day!

Business Response

MILLERSPORT, OH

Mason M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/23/2025

Solid experience. As fast as it could be.

KYLE FELTS

12/24/2025

Mason, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

JACKSON, OH

Michael W|2019 Chevrolet Traverse

Confirmed Service Customer

12/24/2025

The service representative was courteous and professional. I appreciated the opportunity to see the cost before the work was done.

12/25/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MIDDLEPORT, OH

Carrie W|2021 GMC Yukon

Confirmed Service Customer

12/27/2025

I made an appointment for an oil change and front brakes. NOT rotors. I had an idea of the cost so I wasn’t worried about what I felt like it would be. Upon completion I received a TEXT that my vehicle was done and that my total would be $872. Around $500-600 MORE than what I was expecting! I texted back asking if that was accurate, I got no response. When I got to the service dept I ask for them to go over the itemized bill with me. They bragged but they put quality top of the line parts on. That’s when I saw rotors listed for over $400. I do not know if I needed rotors, my husband said I should not have needed them. I feel that the service department should have called and ask me if I wanted them replaced. They should have called and let me know of the condition of my current rotors! They did not. It was the week before Christmas. I was not expecting that amount of money. What would’ve happened if I absolutely did not have the extra money? It was pay day that very day thankfully. But I had other bills due that did not get paid. It was a complete rip off and dirty how they did not inform me of my rotor condition before replacing! I am absolutely certain that should’ve have never been on my work order to begin with. I would’ve never thought to have ask for rotors! Poor communication and just down right greedy to expect a customer to pay over 500$ more than the service requested

12/28/2025

Carrie, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 992-6614 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

RACINE, OH

Cody S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/29/2025

I love the service dept here. I’m always treated like I come and hang out on a regular basis. They remember my name, and if not, they absolutely remember my face. Which is understandable, they see tons a people weekly! From service to sales you have a great group here, and you can tell they’re treated well, because they love what they do.

12/29/2025

Cody, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS, OH

James O|2013 Buick LaCrosse

Confirmed Service Customer

12/29/2025

Courteous and professional.

12/30/2025

James, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

THURMAN, OH

Mary W|2026 GMC Sierra 1500

Confirmed Sales Customer

12/31/2025

Salesman very helpful and easy to work with.

JESSLEE KIMES

12/31/2025

Mary, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

POINT PLEASANT, WV

Danny C|2026 GMC Sierra 1500

Confirmed Sales Customer

12/31/2025

Whole experience went well.

GREGORY KOONS

1/1/2026

Danny, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

JACKSON, OH

Kelly H|2018 Chevrolet Colorado

Confirmed Service Customer

1/1/2026

I waited 3 hours just for an oil change. My appointment was at 11am when the guy came to get me it was 2pm. That is unacceptable.

1/2/2026

Kelly, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (740) 992-6614.

Business Response

RACINE, OH

Alan T|2026 GMC Sierra 1500

Confirmed Sales Customer

1/2/2026

Great job.

THOMAS LAFRANCE

1/2/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOWER SALEM, OH

Jeffrey C|2026 GMC Sierra 1500

Confirmed Sales Customer

1/5/2026

Every thing was fast and smooth dealer reps were excellent

CHRISTOPHER CARLIN

1/5/2026

Jeffrey, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

EVANS, WV

Gerald T|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

1/5/2026

Jesse was great to deal with. He needs a raise! Very understanding and asked what I was looking for price wise. No haggling needed! Wonderful team to work with! This is my 2nd purchase with you all don’t your professionalism.

JESSLEE KIMES

1/5/2026

Gerald, thank you for choosing Mark Porter Chevrolet GMC as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

MINERAL WELLS, WV

Pamela L|2026 Chevrolet Equinox

Confirmed Sales Customer

1/5/2026

Abbie Barrett was a great help finding us the vehicle we wanted at your other dealership and arranged two test drives. Roger Walker completed our paperwork and was knowledgeable and patient teaching me all the features of my new car. Megan in Finance was very efficient and nice as she helped me select which warranty I wanted. Great team!

ROGER WALKER

1/6/2026

Pamela, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

LETART, WV

Matthew F|2026 GMC Yukon XL 1500

Confirmed Sales Customer

1/6/2026

Our salesperson Kate did a fantastic job. We actually came in to put a hold on a vehicle in transit, but she was able to sell us on one already on the lot. The whole process was seamless and stress free.

KATELYN HART

1/6/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

GRAYSON, KY

Carla S|2019 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

They are always friendly and competent. They do great work.

1/8/2026

Carla, we are so happy to read such a great review about Mark Porter Chevrolet GMC! Thank you, and have a fantastic day!

Business Response

LONG BOTTOM, OH

Tony C|2016 GMC 1500 Sierra

Confirmed Service Customer

1/7/2026

I came in for a alignment and wheels and tire's mounted and balanced that I bought somewhere else and taking home my old wheels and tires. I didn't have my glasses on so I couldn't see my bill.i thought it sounded a little high but figured that was the right amount. Anyway they charged me $24 for disposal fee. And charged me $139.99 for the alignment and environmental fee$1.50 and I had a 10% discount coupon. So I seen this when I got home. First thing I shouldn't have been charged the $24 tire disposal fee since I took my old tire's and wheels home. Second the alignment was supposed to be $69 as of your website says until 1/29/26.the environmental fee of $1.50 for what.not too wored about that. Third i had a coupon for 10% off and didn't get any off.fourth i called and talked to service guy didn't catch his name. He said I shouldn't have been charged the tire disposal fee.i asked about the alignment he said that the $139.99 was the right price that there website must be wrong. Told me to bring paper work back up there, which is 25 miles one way.and could get it taken care of.its like i payed over a $100 to much.i am not happy with Mark Porter service department. I guess I'll have to go back up there and see what happens.

1/8/2026

Tony, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (740) 992-6614. We look forward to hearing from you.

Business Response

GALLIPOLIS, OH

Karen B|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/7/2026

Great service and very professional

JESSLEE KIMES

1/8/2026

Karen, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

MC ARTHUR, OH

Penny E|2026 GMC Sierra 1500

Confirmed Sales Customer

1/7/2026

Our sales representative Kyle Felts was very professional and helpful. He did an excellent job

KYLE FELTS

1/8/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RACINE, OH

Scott L|2026 GMC Sierra 1500

Confirmed Sales Customer

1/8/2026

Everyone was knowledgeable and easy to deal with.

CORY CHAMPLIN

1/8/2026

Scott, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PIKETON, OH

Cheryl N|2016 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

Always friendly, fast, and professional.

1/9/2026

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

WELLSTON, OH

Richard R|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

1/11/2026

Bridget worked extremely good an really made it easy to get the truck I was looking for

BRIDGET WRIGHT

1/11/2026

Richard, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH WEBSTER, OH

Nicholas W|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/31/2025

Great people and quick service

12/31/2025

Nicholas, thank you so much for the positive review! We hope you have a great day!

Business Response

ALBANY, OH

William G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/31/2025

Quick and easy

GREGORY KOONS

1/1/2026

William, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW MARSHFIELD, OH

Benjamin N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/31/2025

Great

AMY HARRISON

1/1/2026

Benjamin, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHILLICOTHE, OH

Matthew R|2026 GMC Sierra 1500

Confirmed Sales Customer

1/1/2026

We had the pleasure of working with Bridget Wright. She was excellent, knowledgeable and transparent through out the whole deal. The whole team was personable and welcoming.

BRIDGET WRIGHT

1/2/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

SUTTON, WV

Lauren B|2026 GMC Terrain

Confirmed Sales Customer

1/1/2026

Everyone was great

KYLE FELTS

1/2/2026

Lauren, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW HAVEN, WV

Leah B|2026 Chevrolet Equinox

Confirmed Sales Customer

1/2/2026

excellent

AMY HARRISON

1/3/2026

Leah, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

GALLIPOLIS, OH

Paul J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/2/2026

very good service

ROGER WALKER

1/3/2026

Paul, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

WEST COLUMBIA, WV

John P|2016 GMC 1500 Sierra

Confirmed Service Customer

1/5/2026

Got the things done I asked for but forgot about the engine light problem and auto start problem

1/5/2026

John, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (740) 992-6614 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

THE PLAINS, OH

Scott C|2026 Chevrolet Traverse

Confirmed Sales Customer

1/12/2026

Arrived at about 6:30 close to closing time, best we could do. Bridget Wright was out salesperson. She got the Traverse we were interested in gased up and we took a test ride. Came back and started the numbers, agreed on a price after a little back and forth. Everything went smooth, great people, great process. This is our second Traverse from Mark Porter in Pomeroy, will be back when we need another. Thank You!

BRIDGET WRIGHT

1/12/2026

Scott, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH POINT, OH

Paul R|2025 GMC Acadia

Confirmed Service Customer

1/13/2026

Great service and very quick turnaround

1/14/2026

Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW MARSHFIELD, OH

Deborah M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/14/2026

They are very friendly and helpful. They fixed our truck in a timely manner.

1/14/2026

Deborah, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RACINE, OH

Janet H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/15/2026

Nice waiting room while the service was done. Car wash was great, really did a great job.

1/15/2026

Janet, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, OH

Brian B|2024 GMC Sierra 1500

Confirmed Service Customer

1/15/2026

Great setvice

1/15/2026

Brian, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet GMC

Business Response

POINT PLEASANT, WV

Melanie J|2023 Chevrolet Traverse

Confirmed Service Customer

1/15/2026

Went in for routine service as always got excellent service, service writers are excellent everyone always friendly. The service I receive is the reason I continue to be their customer.

1/16/2026

Melanie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RAVENSWOOD, WV

David Y|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/15/2026

Good

1/16/2026

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, OH

Sally C|2019 GMC Yukon

Confirmed Service Customer

1/16/2026

Everything went well.

1/16/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, OH

Brad S|2020 GMC 1500 Sierra

Confirmed Service Customer

1/19/2026

Always a nice experience-nice staff

1/19/2026

Brad, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLIPOLIS, OH

Chyrel N|2026 Chevrolet Colorado

Confirmed Sales Customer

1/20/2026

people were grate very friendly and very helpful

CHRISTOPHER CARLIN

1/21/2026

Chyrel, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GALLIPOLIS, OH

Edward M|2026 Chevrolet Trax

Confirmed Sales Customer

1/14/2026

Great place and very professional sales team

KYLE FELTS

1/15/2026

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

Business Response

JACKSON, OH

Sharon S|2021 GMC Yukon

Confirmed Service Customer

1/15/2026

When I brought my GMC Yukon in due to a check engine symbol, Joseph Scowden listened to my concerns and quickly and courteously got the process started. He was also very good throughout to let me know what was going on. I'm extremely pleased with how quickly the problem was diagnosed and the necessary work was completed. Thank you, Joseph Scowden and Mark Porter Auto's service department for your excellent care of my vehicle.

1/16/2026

Sharon, we're happy you found our staff to be so supportive during your experience here at Mark Porter Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GUYSVILLE, OH

Lora E|2024 GMC Terrain

Confirmed Service Customer

1/15/2026

Great Service and nice employees!

1/16/2026

Lora, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!

Business Response

WASHINGTON, WV

Adam V|2023 GMC Yukon XL 1500

Confirmed Service Customer

1/15/2026

All staff are very friendly and easy to work with. Great customer service in a world where it is a lost art. Keep it up!

1/15/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WALKER, WV

Martha N|2019 GMC Acadia

Confirmed Service Customer

1/16/2026

service tech was very informative and vehicle was ready when he said it would be.

1/16/2026

Martha, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

MIDDLEPORT, OH

Brittney L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/16/2026

This is our second time working with Garrett and both experiences have been wonderful! He made the entire process stress free and had great communication with us through the process to ensure that nothing was misunderstood. We highly recommend him and will use him for any future purchases.

GARRETT UNDERWOOD

1/17/2026

Brittney, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! Thanks again for the recommendation, and have an amazing day!

Business Response

LANGSVILLE, OH

Laura P|2021 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

In and out quickly!

1/20/2026

Laura, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

ATHENS, OH

Sheryl R|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/21/2026

Salesman Garrett Underwood was great to work with!

GARRETT UNDERWOOD

1/21/2026

Sheryl, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SYRACUSE, OH

Roger D|2022 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

Courteous and thorough.

1/21/2026

Roger, thank you so much for your positive comments about Mark Porter Chevrolet GMC! We can't wait to see you again, have a great day.

Business Response

ATHENS, OH

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